Advisory Solution Consultant - Creator Workflows

ServiceNow is changing the way government works. With a serviceorientation toward the activities tasks and processes that make up daytoday work life we help the modern government agencies operate faster and be more scalable than ever before. Were the fastest growing enterprise cloud software platform company in the world above $1 billion. And we believe its great people who will keep us there. We hire carefully we hire the best we celebrate our people. Come join our Sales team.

Work matters. Its where we spend a third of our lives. And the workplace of the future is going to be a great place. Were dedicated to bringing that to life for people everywhere. Thats why we put people at the heart of everything we do.

People matter. Our people have a passion for learning building and innovating. Whether youre an engineer a sales professional a finance professional or anything inbetween our roles aim to provide each person with meaningful impact and plenty of space to grow. As a member of our presales team you will have a major impact on our future success. Creator Workflows and Mission Application Development on the Now Platform is a rapidly growing focus area for ServiceNow. Since the Now Platform is a leader in in the Garter Magic Quadrant for Enterprise LowCode Application Platforms members of this team will have an opportunity to drive this next growth engine for ServiceNow along with support from the business unit executive team and sales.

ServiceNow is seeking an Advisory Solution Consultant Creator Workflows that is a customer facing domain expert that drives innovative mission solutions with our customers by applying technical and business skills.

This role is a PreSales/Sales Engineering/Solution Consulting role that is well versed in architecting solutions to address mission problems on the Now Platform (or similar platforms). The role also requires demonstration and prototyping of platform capabilities and in select cases identifying the specific requirements needed to work with designers and developers to build and present innovative presales solution prototypes to customers.

The Advisory Solution Consultant Creator Workflows will deliver strategic visions to executive personas at clients on the value of ServiceNow solutions as well. The candidate must be able to articulate the business value message in front of both technical and nontechnical customers.

You will partner with the sales solution consulting and the rest of the ServiceNow ecosystem to achieve customer success through thought leadership and driving awareness. The role takes a consultative approach with our customers and prospects to discover and map business outcomedriven solutions. The Advisory Solution Consultant Creator Workflows will also provide solutions and enablement to the technical sales force and provide prospective customers with product and solution advice during presales discussions.

The Advisory Solution Consultant Creator Workflows will provide technical and business expertise to support customers with product and solution leadership during presales engagements. This senior role serves as a value consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What you get to do in this role:

Drive innovative mission solutions and digital transformation with our customers

Consult with customers and prospects to understand their mission needs and pain points and evangelize the mission value of solution development on the Now Platform

Partner with Sales to qualify customer needs and identify opportunities to deliver high value mission outcomes for clients

Architect and develop innovative solutions in collaboration with a crossfunctional digital consulting team in a presales environment

Develop and enhance application prototypes & Proof of Concepts on the ServiceNow platform both independently and as the lead architect on a team with expert UI designers and developers

Demonstrate to customers and prospects the experience of developing and extending applications on the ServiceNow platform

Conduct architectural and/or technical workshops that may include enablement sessions

Contribute to and help maintain an asset library of applications developed on the platform

Answer questions and provide guidance to Solution Consultants in the field regarding application customization and development

Interact with the ServiceNow community as a thought leader on developing and extending applications on the ServiceNow platform

Be the platform subject matter expert at executive briefings workshops and marketing events

Document and present technical solutions aligned with our clients business problems

Facilitate and lead workshops for customers focusing on innovation ideation cocreation development and validation of solutions on the Now Platform.

Provide mentoring to solution consulting peers and other colleagues in the organization

Contribute to and help maintain internal forums and asset libraries to enable innovation at scale

Presenting at executive briefings and marketing events

Work closely with Product Management on upcoming releases and provide feedback from customer interaction

Keep on top of ServiceNow product developments complementary technology and external trends in order to identify opportunities to broaden the use of the Now Platform outside of typical domains

Qualifications :

In order to be successful in this role we are seeking someone who has:

Experience working with US Public Sector customers

US Citizenship is required

TS/SCI clearance is a plus for some roles

5 years of experience as a solution consultant/architect

3 years of experience architecting and delivering complex solutions on the Now Platform (or similar platform)

Experience facilitating clientfacing workshops to successfully progress initiatives into the next phase of their lifecycle

Ability to work within and lead a multidiscipline team focused on delivering highquality output in short timeframes

Functional comprehension of SQL and database concepts

Functional comprehension of JavaScript HTML and libraries/frameworks such AngularJS and Bootstrap

Ability to quickly understand new technology through instruction and selftraining

Strong people development skills including coaching and mentoring for technical roles

Executive level presence and experience presenting to executivelevel audiences

Strong written and verbal communication skills

Experience with Big Data IoT and other emerging technologies a plus

Expected Travel: 2530%

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

For positions in this location we offer a base pay of $140400 $231600 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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