The Air Export Agent will serve in an operations capacity responsible for processing export shipments including accompanying export documentation. Major duties and responsibilities to include but not limited to:
- Track and Trace shipments.
- Prepare handle and process shipment documentation including house and master air waybills commercial documents and customs/regulatory documents.
- Accurate and timely data entry into our operating system.
- Dispatch freight.
- Communicate effectively with customers vendors other Expeditors offices worldwide and coworkers through high volume of email phone instant message and person to person.
- Monitor reports.
- Accurate and timely client billing.
- Contribute to maintaining strong service provider relationships airlines trucking companies and others.
- Maintain compliance standards at all times including internal policies and procedures external government regulations and customer requirements.
- Meet key performance indicators to support department branch product and company goals.
- Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.
- Training and Development must obtain required 52 hours of annual training. (company provided)
Other Duties and Responsibilities:
Identify trouble areas within the process & work with team to make improvements to process.
Trend and analyze data to drive improvements.
Foster and improve our Service Provider partnerships and relationships.
Qualifications :
- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience (preferred)
- Understanding of air documentation process a plus
- Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results
- Proactive strong organizational skills
- Good computer skills (Excel Word PowerPoint)
- IATA certification (preferred)
- Fluent in English
Additional Information :
Expeditors offers excellent benefits
- Paid Vacation Holiday Sick Time
- Health Plan: Medical Prescription Drug Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime