Customer Service Agent - Dutch speaker mfd

WE ARE GROWING FURTHER and we are looking for YOU! Would you like to ensure that Harry and Megan can take all of their furniture to their first flat together without anything getting broken Or give Family Smith a memorable holiday experience when they are traveling with their children for the first time Or help Ms. Meyers get to her business meeting on time Join our international service & sales team and help us provide a premium service to our Dutch customers as Customer Service Agent (m/f/d) so that they will keep coming back to us.

Have you already had the opportunity to gain experience in a call center environment Perfect then get started right away. You get started with a 3week paid induction period during which you will learn everything you need to succeed in customer service with us. Sounds interesting We are looking forward to your application!

YOUR ROLE AT SIXT

• You are the first point of contact for our customers and provide advice to their requests regarding their bookings rental agreements complaints and invoices 
• You assist our business and private customers on the phone and via email in using the online booking systems to make reservations offer our customers a fullservice package and find a solution for any problem
• You always have a sympathetic ear and you advise our customers over the phone and via email
• We are big on team spirit thats why youll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction and loyalty

YOUR SKILLS MATTER

• Language: You are fluent in Dutch and English (written & spoken) and have an understandable and clear way to speak and express yourself
• Experience: You enjoy customer contact and know how to deal with challenging customers in a professional and friendly manner. You already have some experience in customer service working in a call center or BPO environment
• Soft skills: You are an organizational and communicative talent able to cope with a heavy workload and highly dependable
• Team spirit: You like to work in international teams and appreciate the exchange with colleagues
• Tools: You are practiced in using MSOffice programs especially Outlook Word and Excel

WHAT WE OFFER

• Generous Time Off Enjoy 28 days of vacation an additional day off for your birthday and 1 volunteer day per year
• WorkLife Balance Benefit from a hybrid working model with no dress code
• Permanent Contract & Competitive Compensation Our employment contract is permanent from the start. Enjoy aboveaverage compensation with performancerelated bonuses
• Great Employee Benefits Access discounts on SIXT rent share ride and SIXT along with partner discounts
• Training & Development Participate in training programs designed for your personal growth and development
• Health & Wellbeing Private health insurance to support your wellbeing plus the Coverflex advantage system

Additional Information :

About us:
We are a leading global mobility service provider with sales of 3.07 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (cab driver and chauffeur services) SIXT (car subscription) and gives our customers access to our fleet of 222000 vehicles the services of 1500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2098 rental stations. At SIXT a firstclass customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and longterm stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility Apply now!

Remote Work :

No

Employment Type :

Fulltime