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You will be updated with latest job alerts via emailConsulting Expertise:
o Drives client revenue optimization by leveraging relationships and strategies that align with Managed Solutions goals automation and retention objectives
o Regularly discusses and pursues client goals demonstrating an understanding in clients evolving business strategies
o Builds rapport with both the client and the Visa account team to promote retention
o Proactively learns how to leverage complementary Visa products and offerings stays current on releases and is proactive in learning how to leverage updates and enhancements for Visa and client success
o Anticipates fluctuations and proactively identifies anomalies with business relationships and collaborates internally to stay ahead of competitive risk
Analysis
o Increases automation by leveraging internal features and available client attributes
o Aligns acceptance and fraud KPIs with Managed Solutions objectives
o Uses Business Intelligence tools to continually highlight client return on investment
o Processes ad hoc requests and uses existing functionality to accomplish goals
o Contributes to the continual enhancement of analytical tools
Solutions Delivery
o Optimizes client acceptance through increased automation the use of machinelearning models and efficient creation and use of rules
o Identifies and influences clients and internal business partners to explore Managed Solutions and complementary Visa product offerings
o Communicates consistently with internal partners on the status of portfolio atrisk/retention scenarios upsell opportunities etc.
o Remains proficient in Visa and partner integrations order and technical flow and support resources
o Shares industry best practices within region
o Understands how client strategies and risk configurations potentially impact Visa revenue
Communication and Presentation Skills
o Communicates professionally succinctly independently and with relevance based on audience and topic
o Engages with colleagues and clients regularly to align common ideas and goals through effective communication demonstrating a passion for the business and being accountable
o Shares efficiencies and best practices with colleagues and peers
Industry Knowledge
o Builds industry knowledge through internal and external resources
o Confidently consults clients on industry trends and innovations and educates clients on how payment ecosystems work
o Understands regional risk regulations
o Uses knowledge of competitive landscape to shape solutions delivery
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications :
Basic Qualifications
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 0 years of work experience with a PhD
Preferred Qualifications
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters MBA JD MD) or up to 3 years of relevant experience with a PhD
Relevant work experience:
o Working in eCommerce payment industry
o Collaborating on and with enterprisewide products projects and programs
o Deriving insights and action items through analysis
o Providing Solutions Delivery/professional services
o Proficiency in Microsoft 365 (Office)
o Exceptional presentation consultative and communication skills
o Required languages: English.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Fulltime
Full-time