Sales Lead

Roles and responsibilities

• First level customer/ supplier interface
• Solves Tier 1 escalated problems within prescribed guidelines ensuring complete customer/ supplier satisfaction and contributing towards developing customer loyalty and principal retention.
• Interface with Finance & logistics team to ensure on-time deliveries of products and collections of payments from customers and goods ordering and payments to suppliers
• Monitors internal stock level to maintain proper supply chain.
• Prepare yearly forecasts & budgets and draw up weekly/monthly action plans to achieve the same.
• Work closely with all departments, especially the project team to ensure timely execution of projects
• Provide direct supervision to senior product specialists within their department through leadership, coaching, training & development.
• Prepares technical & commercial proposals & offers
• Build and maintain relationships with key decision makers at hospitals, clinics, and other healthcare facilities
• Promotes companies’ products to customers on daily basis and attends to their concerns & issues.
• Ensures proper transfer of information from clients to suppliers and vice versa.
• Informs Suppliers of any adverse product performances to take suitable action on time.
• Updates clients of latest product releases and other developments.
• Develops good relationships with Logistics team & management of suppliers.
• Identify sales leads and develop new business opportunities
• Monitor and analyse market trends and competition to stay updated with industry developments
• Communicate sales operations requirements in an accurate and timely manner as directed by management
• Follow up on agreements and tenders’ submissions related to his specialty
• Prepare quotations and feasibility studies.
• Develop and implement effective sales strategies to achieve or exceed sales targets
• Conduct product presentations and demonstrations to potential customers
• Provide product support and training to customers as required
• Collaborate with cross-functional teams to develop and execute marketing campaigns and initiatives
• Prepare and submit sales reports, forecasts, and other relevant data as required
• Review receivables & payables regularly and communicate with stakeholders to ensure timely collection of revenues and payment
• Ensure product inventory related is updated by closely monitoring inventory report through supply chain data and customer service.
• Use customer satisfaction and complaints data from the quality assurance to gain insights to enable sound business decision making and maintain high level of client satisfaction.
• Monitor supplier performance evaluation and coordinate further mitigation plans.
• Coordination with the all parties including the customer service and project team for a project is related to their department till ending the project.
• Ensure that the customer is satisfied with our equipment and service after delivery.
• Monitor and prepare technical and commercial proposals & offers.
• Analyze market trend, new product-worthiness and formulate strategies for team leads to maintain high performance environment.
• Manage stock to ensure zero stock loss
• Analyze accounts receivable ageing reports and provides reports to business unit manager.
• Conduct competitive quality analysis on products being promoted.
• Analyze brand performances for negotiations with suppliers for price, credit & other commercial terms.
• Understand and enforce company/departmental policies & procedures.
• Discuss upcoming projects, opportunities, sales & ways to achieve growth.
• Understand and enforce company/departmental policies & procedures.
• Identifies needs and improvement opportunity and provides information to Managers or Suppliers in order to facilitate change or improvement.
• Provides recommendations for product promotions, special offers & projects.
• Discuss upcoming projects, opportunities, sales & ways to achieve growth.
• Identifies needs and improvement opportunity and provides information to Managers or Suppliers in order to facilitate change or improvement.
• Provides recommendations for product promotions, special offers & projects.
• Prepares and executes yearly forecast & strategy to increase revenue for the company and suppliers.
• Provide inputs into long term plans of the company by understanding changes in the industry dynamics both local & worldwide.

Desired candidate profile

Skills

University Degree with a medical background Biomedical Engineer, Radiographer, Doctor of Medicine, Bachelor of Pharmacy, Nursing.
Advance knowledge of Medical Imaging.
Masters is preferred but not mandatory
Minimum of 4 years’ experience handling Sales of Medical Imaging (MRI/CT/X-Ray/Cathlab)
Language and proficiency: Fluent in both English and Arabic
Computer proficiency level required: Advanced knowledge in MS Office suite
Driving: Valid GCC driving license required.
Discuss upcoming projects, opportunities, sales & ways to achieve growth.
Identifies needs and improvement opportunity and provides information to Managers or Suppliers in order to facilitate change or improvement.
Provides recommendations for product promotions, special offers & projects.
Prepares and executes yearly forecast & strategy to increase revenue for the company and suppliers.
Provide inputs into long term plans of the company by understanding changes in the industry dynamics both local & worldwide.