Customer Support Representative with DutchFlemish
Customer Support Representative with DutchFlemish
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1 Vacancy
Job Description
Join a Leading Online Casino Gaming Company as a Dutch/Flemishspeaking Customer Support Representative
We are collaborating with a toptier Online Casino Gaming Company that prides itself on delivering exceptional customer experiences. They are seeking a motivated Customer Support Representative fluent in Dutch/Flemish to join their team in Qormi Malta.
Position Details:
Location: Hybrid Qormi Malta (office)
Employment Type: Fulltime
Remuneration: Competitive base salary
Duties and Responsibilities:
- Customer Support: Handle customer inquiries via email regarding online marketplace topics with a positive empathetic and professional attitude.
- Policy Compliance: Follow established communication procedures and guidelines while addressing customer concerns.
- Decision Making: Evaluate issues and make decisions aligned with company policies and defined guidelines.
Requirements:
- Language Proficiency: Native or fluent in Dutch/Flemish (C1 level) with strong English skills (B2 level).
- Adaptability: Ability to thrive in a dynamic environment and make quick decisions.
- Reliability: Conscientious dependable and detailoriented.
- Empathy: Genuine desire to assist customers with a friendly approach.
- Interest in Technology: Passion for marketplaces shared economies and emerging technologies.
- Experience: Previous experience in customer care content moderation or online business is a plus.
Offer and Benefits:
- Competitive salary with an attractive benefits package.
- Extra Vacation Days: Additional paid time off beyond the standard allowance.
- Office Perks: Free fruit tea and coffee for office days.
- Flexible Work: Option to work from home for late shifts and weekends.
- Transportation: Free transport to the office from designated areas in Malta.
- Bonuses: Team performance bonuses and a workingfromhome allowance.
- Discounts: Corporate discounts for gyms shops and taxis.
- Health Coverage: Private health insurance eye care tests and wellness support.
- Training: Comprehensive onboarding with constant feedback to ensure professional growth.
- Relocation Support: Assistance provided for international applicants.
Ready to Elevate Customer Experiences
If youre enthusiastic about providing excellent support and have a passion for helping others wed love to hear from you! Apply now to join a dynamic and rewarding work environment in Malta.
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Employment Type
Full Time
