Sales Operations Analyst - Contractor - Remote
Sales Operations Analyst - Contractor - Remote
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1 Vacancy
Job Description
Its an exciting time at Crossbeam. We have just joined forces with our competitor Reveal to change the way companies gotomarket. The merger has earned the support of some of the worlds best investors: Andreessen Horowitz Insight Partners Redpoint FirstMark and even Salesforce and HubSpot Ventures (yep the biggest CRMs are investing in the future of gotomarket).
Combined our unified company has created a powerful network of 30K companies a team of worldclass talent an innovative product roadmap and a North Star vision of creating a bestofbothworlds customer experience.
What is Crossbeam
Crossbeam is the first and largest EcosystemLed Growth platform. We act as an escrow service for data allowing companies to find overlapping customers and prospects with their partners while keeping the rest of their data private and secure. Companies use this data to sell more effectively market to the right audiences build the right products collaborate with their service partners generate demand inform M&A and more. This has created an entirely new way of doing business called EcosystemLed Growth or ELGand it works: 40% of our customers closed deals come from their ecosystem.
THE JOB
Our operational team is increasingly in demand and is becoming more and more significant in our growing structure. Therefore you will hold a central role in a dynamic and innovative team where youll gain insight into the organizations inner mechanics and understand its operational processes.
Working closely with the Revenue Operations Manager and the VP of Strategy and Operations you will have the opportunity to gain practical experience enhance operational skills collaborate with multiple teams and develop robust technical skills across various SaaS platforms.
- Salesforce at the heart of the Sales teams processes;
- Salesoft Outreach for Sales engagement;
- Apollo Zoominfo and Hubspot for Growth and Marketing;
- Snowflake Segment Census Stitch and Mode for Data;
- Ironclad Maxio for Revenue;
- Chili Piper Zapier etc.
This role is fully remote and we are particularly looking for candidates based in Philadelphia US.
KEY RESPONSIBILITIES
- Customer provisioning management: oversee and manage the provisioning process for our customer base in close collaboration with the Sales and Success teams to ensure a seamless and efficient experience.
- Sales analytics and reporting: develop maintain and continuously improve sales analytics reports and dashboards to provide actionable insights and drive datainformed decisionmaking.
- Strategic initiatives for pipeline generation: launch strategic initiatives aimed at enhancing pipeline generation for the sales team.
- Operational efficiency optimization: identify bottlenecks and areas for improvement in the companys operations. Propose actionable solutions to enhance productivity streamline workflows and reduce turnaround times.
- Implementation and monitoring: Collaborate with crossfunctional teams to implement proposed optimizations and establish monitoring systems to evaluate their effectiveness ensuring sustained improvements over time.
REQUIREMENTS
- Previous experience in a B2B SaaS or Consulting environment
- Strong communication skills and a collaborative mindset.
- Experience with CRM (e.g. Salesforce HubSpot) and competencies with SQL is a plus
- Familiarity with sales processes and pipeline metrics.
- Meticulous and precise in managing data and processes to ensure accuracy and quality.
INTERVIEW PROCESS
Our process is designed to learn as much about each candidate as possible as well as to give candidates access to our team and learn about what its like to be a team member at Crossbeam. Topics will range from technical skills to problemsolving approaches and collaboration.
- HR interview 30 minutes;
- Call with the Operations Manager 30 minutes;
- Case study with the Operations Manager 45 minutes;
- Call with VP Strategy and Operations 30 minutes;
- Call with one of our Clevel executives (CEO COO or CRO) 30 minutes.
OUR CORE VALUES
Values are a social contract that we have with our team our users and our communities. They are guiding lights as well as argumentenders and we expect results delivered in a way that is consistent with these values.
Trust is our Foundation
We create value by building trust in our company our team and our technology. That goes in all directions not just between us and our customers but also amongst ourselves. We approach conflict with empathy and curiosity and ascribe best intentions to all of our collaborators.
Work Hard and Smart
This is a startup and we will act like one. We prioritize impact take personal ownership of outcomes act decisively and get our hands dirty in the process. We communicate clearly avoid overengineering and take risks. This allows us to be creative innovative and solutionoriented.
Default to Transparency
We will not succeed in information silos. We share the good bad and ugly about what is happening in our company which requires us to pay attention always measure what matters and hold each other accountable.
Belonging
In our workplaces communities and ecosystems we shape environments where people feel a sense of belonging. To do this we work to ensure that stakeholders of all backgrounds are treated equitably and experience psychological and physical safety. This is key to their relationship with our company their access to opportunities and their ability to thrive.
Treasure the Fun
We are incredibly lucky to be here lets make memories. We will all spend that extra bit of time and energy to energize each other with fun and inspiring experiences. This applies internally and externally from the smallest interactions to the largest events.
Crossbeams core value of Equity sits at the heart of our hiring process and were proud to be building a culture where differences are valued. Applicants from diverse and nontraditional backgrounds are strongly encouraged to apply.
Employment Type
Full Time
