DoormanPorter
DoormanPorter
Posted on :
16-01-2025
Employer Active
1 Vacancy
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Job Description
- To meet and greet all guests as they arrive and depart the First Class Lounges
- Ensure guests are entering the correct lounges with understanding boarding passes.
- Repetitive heavy lifting of passenger luggages
- Ensure guests are dressed to an appropriate standard in the lounges
- Handing over to other departments VIPs checking and any additional relevant information or request to ensure smooth customer experience.
- Explain airport and lounge facilities to guests and answer any questions including applicable flight information.
- Occasional assistance with Qantas Hosts/F&B Departments
- Ensure apply and respect grooming performance and conduct standards at all times.
- Regular checks of the foyer cleaning of curbside (if required) and ensure the Premium Check in Suite is kept presentable at all times.
- Assist with any additional dutuies required by management/Qantas
- Attend staff meetings and training sessions as required.
Qualifications :
- Previous experience in a customer service role preferably in a fastpaced environment.
- Exceptional interpersonal and communication skills.
- Impeccable grooming and professional appearance.
- Strong attention to detail and ability to multitask effectively.
- Ability to remain calm and composed in highpressure situations.
- Physical ability to stand for extended periods and lift/carry heavy objects.
- Able to obtain Federal Police clearance to work in the restricted areas associated with the airport.
- Flexibility to work evenings weekends and holidays as required.
Additional Information :
Employee Benefits for your hard work!
- Work with two iconic businesses and experience the buzz of the working in the Aviation industry
- Staff Travel Benefits (T&C Apply)
- Access to staff dutyfree store
- Free meal and coffee on shifts
- Hotel discounts (staff rates) at over 3000 hotels globally
- Partnership discounts with companies such as Europcar Google and more..
- Hospitality Industry General Award Guest Services Grade 2 ($24.98 base rate)
You will be engaged to work under the Hospitality Industry (General) Award MA000009
Note: Successful applicants will be required to undergo a Federal Police check at their own cost (Will be reimbursed once approved) in order to gain ASIC certification.
If you would like to be a part of our team please apply now.
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
Key Skills
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