Sr Technical Lead SAP Service Cloud V2
Sr Technical Lead SAP Service Cloud V2
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Job Description
Software International (SI) supplies technical talent to a variety of Fortune 100/500/1000 and other companies in Canada/US. We currently have a 1 year long contract with our F500 consulting client as a Sr. Technical Lead SAP Service Cloud V2.
Role(s) Required: Sr. Technical Lead SAP Service Cloud V2
Location: Toronto ON remote
Required Start Date: ASAP
Type: 1 year contract
Rate/Salary: $7075/hr C2C (approx $142155k/year)
Key Skills: C4C ISU Utilities Service Cloud V2
Job Title: Technical SAP Service Cloud V2 Consultant
Job Summary:
We are looking for a Technical SAP Service Cloud V2 Consultant to join our team. This role involves designing implementing and maintaining SAP Service Cloud V2 solutions for Utilities Customer. The ideal candidate will have a blend of technical skills and functional knowledge to effectively support business processes and drive innovation.
Key Responsibilities:
Design and Implementation: Develop and implement SAP Service Cloud V2 solutions and Instance as Green Field to meet business requirements.
Customization and Configuration: Customize and configure SAP Service Cloud V2 applications including workflows Reports business rules Extensions Integrations KUT fields and custom objects.
Integration: Integrate SAP Service Cloud V2 with other systems and thirdparty applications.
Technical Support: Provide technical support and troubleshooting for SAP Service Cloud V2 applications.
Collaboration: Work closely with business stakeholders to understand their needs and translate them into technical solutions.
Security: Ensure the security and compliance of SAP Service Cloud V2 applications.
MUST Have: Strong proficiency in SAP Service Cloud V2 SAP C4C SAP C/4HANA and SAP Cloud Platform Integration
Qualifications:
Experience: 57 Years of Handson experience as an SAP Service Cloud V2 and/or very strong green field implementation experience of prior version of C4C.
Technical Skills:
o Strong proficiency in SAP Service Cloud V2 SAP C4C SAP CRM SAP C/4HANA and SAP Cloud Platform Integration.
o Familiarity with SAP Business Technology Platform (BTP) and SAP HANA.
o Understanding of SAP ABAP programming SAP Build Apps and SAP CDS views.
Functional Knowledge: Understanding of customer service processes of Utilities company and best practices.
Certifications: SAP certifications such as SAP Certified Application Associate SAP Service Cloud V2 are preferred.
Soft Skills: Excellent problemsolving skills strong communication abilities and the capacity to work collaboratively in a team environment.
Education: Bachelors degree in computer science Information Technology or a related field. Preferred Skills:
Experience with other SAP solutions (e.g. SAP Sales Cloud SAP Marketing Cloud).
Knowledge of integration tools like SAP Cloud Platform Integration Suite.
Familiarity with Agile methodologies and DevOps practices.
Working experience with Utilities Industry
Employment Type
Full Time
