Learning Development Executive Saudi Nationals only by law

Job Description

ROLE: Learning & Development Executive (Saudi Nationals only by law)

Ready for a career move and be part of a dynamic team We are looking for a new talent to play a vital role in our People & Culture team working alongside a fantastic team.

WHAT IS IN IT FOR YOU:

• Team member benefits card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities like Planet21.

WHAT WE EXPECT OF YOU:

MAIN DUTIES AND RESPONSIBILITIES:    

Training Program Support and Development

• Compile and update technical training manuals and tools in collaboration with inhouse specialists.
• Assist in the development and execution of internal training courses for Department Heads supervisors and staff.
• Support the creation and distribution of training certificates to team members.
• Ensure departmental training schedules are planned and updated every six months in advance.
• Coordinate with the regional or corporate Training departments for training activities.

Team Member Training and Performance

• Update personal training history files for all team members in collaboration with the Director of People & Culture.
• Assist in the coordination of annual performance evaluations for supervisory staff.
• Evaluate customer feedback through guest questionnaires and recommend training measures for improvements.
• Provide guidance and counseling to supervisors and team members on trainingrelated matters (e.g. How to Train).
• Conduct general training sessions and orientations for new team members.

Administrative Support

• Compile and manage training requirements course/training control instruments and training reports.
• Maintain an overview of course breakdowns attendance and other relevant training metrics on a monthly basis.
• Ensure proper course materials and updated job descriptions for inhouse departmental trainers are available.
• Assist in the preparation of the financial budget for training needs and coordinate with the supervisor on the budget.
• Maintain and update personal team member files in collaboration with the HR Manager.

Supervision and Mentorship

• Provide support and supervision to departmental mentors ensuring proper introduction and onboarding of new team members.
• Monitor and ensure training programs are continuously adapted to meet operational requirements in coordination with relevant supervisors.

General Responsibilities

• Keep the Director of People & Culture informed of important updates issues or conflicts arising within departments.
• Ensure all activities align with the companys Operational Standards Manual and General Training Guidelines.
• Perform any other duties as assigned to ensure smooth operations of training and development initiatives.

Qualifications :

• Bachelors degree in Human Resources Business Administration Education or a related field.
• Certification in training or professional development is an advantage.
• At least 23 years of experience in learning and development preferably in the hospitality industry.
• Experience in delivering training programs and supporting performance evaluation processes.
• Strong communication and interpersonal skills.
• Ability to facilitate training sessions effectively for employees at all levels.
• Proficiency in Microsoft Office Suite and learning management systems (LMS).
• Excellent organizational skills with attention to detail.
• A passion for employee development and continuous learning.
• Ability to work independently and as part of a team.
• Strong problemsolving abilities and adaptability in a fastpaced environment.
• Understanding of adult learning principles training methodologies and performance management.
• Familiarity with training best practices and compliance requirements in the hospitality industry.
• Fluency in English required; knowledge of Arabic is an advantage.

Remote Work :

No

Employment Type :

Fulltime