Reservation Agent
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Job Description
You are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
What you will be doing:
- Consistently offer exceptional friendly and engaging service
- Ensure the best selection for the guest and ensure revenue is maximized through upselling
- Recommend property facilities and assist guests with information and special requests
- Book room reservation requests enter rooming lists and update accurate information in the system
Qualifications :
Your experience and skills include:
- Guest focused personality is essential
- Experience is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English additional languages are a plus
Additional Information :
Your team and working environment:
We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha vibrant new retail commercial and residential development in the heart of Qatars capital offering 213 luxurious rooms and suites with desirable amenities a spectacular ballroom and five class meeting rooms with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes drive from Hamad International Airport and 10 minutes from West Bay.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
