BACK OFFICE EXECUTIVE
BACK OFFICE EXECUTIVE
Posted on :
10-01-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Job Title: Back Office Support Agent
Location: Cyprus
Job Summary: We are seeking a detailoriented and proactive Back Office Support Agent to join our team. The ideal candidate will have experience working with Payment Service Providers (PSPs) and possess strong skills in Excel and office applications. This role involves managing transaction tracking approving requests following up on Risk Reviews (RR) and providing Know Your Customer (KYC) support.
Key Responsibilities:
- Transaction Management:
- Track and manage transactions postprocessing to ensure accuracy and timeliness.
- Approve and process transactions in accordance with company policies.
- PSP Coordination:
- Liaise with Payment Service Providers to resolve any issues related to transactions and service delivery.
- Excel Reporting:
- Generate and maintain detailed reports using Excel analyzing transaction data for trends and discrepancies.
- Create and monitor dashboards to provide insights into transaction processing and support functions.
- Risk Review FollowUp:
- Conduct followups on pending Risk Reviews and ensure compliance with internal and external guidelines.
- KYC Support:
- Support KYC processes by reviewing customer documentation and ensuring all information is accurate and up to date.
- Technical Proficiency:
- Utilize Office and Adobe applications for report preparation documentation and communication.
- Collaboration:
- Work closely with other departments to ensure smooth operations and enhance service delivery.
Qualifications:
- Proven experience in back office support in the forex industry particularly with PSPs.
- Strong proficiency in Microsoft Excel including advanced functions and data analysis tools.
- Familiarity with KYC processes and regulatory compliance.
- Excellent attention to detail and organizational skills.
- Strong communication skills both verbal and written.
- Ability to work independently as well as part of a team in a fastpaced environment.
Preferred Skills:
- Experience with Adobe applications for creating professional documents and presentations.
- Knowledge of financial regulations and compliance requirements.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
