drjobs Remote Danish Customer Support Representative

Remote Danish Customer Support Representative

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1 Vacancy
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Job Location drjobs

Braga - Portugal

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

If you are a native or fluent (C2) Danish speaker

If you are living in somewhere from Coimbra to Algarve

If you are willilng to be a part of the most supportive team

You can apply to this position.

No experience! We are looking for ambitious and motivated people

Location: Remote (from Coimbra to Algarve)

Language Requirement: Native or C2 level Danish

Contract Type: Permanent (3month probation period)

Work Schedule:

  • Monday to Sunday 07:00 19:00 (Rotating Shifts)
  • Two rotating days off per week
  • Key Responsibilities:
  • Respond to customer inquiries via phone email and chat ensuring highquality support.
  • Provide accurate information about products and services addressing customer concerns.
  • Resolve customer issues promptly maintaining satisfaction and ensuring positive experiences.
  • Update customer records and track feedback to improve service.
  • Collaborate with the team to enhance customer service quality and efficiency.

Requirements:

  • Fluency in Danish (native or C2 level).
  • Strong communication skills both written and verbal.
  • Ability to work flexible hours and rotating shifts including weekends.
  • Strong organizational skills and ability to manage multiple tasks.
  • Previous customer service experience is a plus.

What We Offer:

  • Competitive salary package.
  • Full remote work flexibility from Coimbra to the Algarve.
  • Training and continuous support to ensure success in your role.
  • A supportive and dynamic team environment.

Employment Type

Full Time

Company Industry

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