IT Solutions Engineer
IT Solutions Engineer
Posted on :
10-01-2025
Employer Active
1 Vacancy
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Job Description
Key Responsibilities
- Ensure smooth IT operations by managing and optimizing internal IT systems.
- Provide exceptional support through the ITService Desk equipping users with the tools they need to excel.
- Analyze user needs and processes to streamline workflows using SaaS tools.
- Develop and implement costeffective cloudbased solutions that deliver value.
- Improve the user experience of IT services with a customerfirst mindset.
- Simplify complex technological topics for nontechnical audiences.
- Support ITrelated deliverables in projects contributing to the companys vision.
Qualifications & Skills
- Experience: Minimum of 3 years in IT Operations and Support.
- Proficiency in managing and supporting Windows and macOS hardware within a Microsoft Cloud environment.
- Familiarity with cloud software tools like Atlassian Stack Microsoft Azure Microsoft 365 Slack and Salesforce.
- Understanding of IT Service lifecycle and tools (e.g. Jira ITAsset Management Database Intune).
- Strong work prioritization skills and the ability to navigate ambiguity.
- Ability to map business processes to IT services effectively.
- Excellent communication documentation and problemsolving skills.
- Teamoriented openminded and eager to learn.
- Language Proficiency: Fluent in English and German (both written and spoken).
- Willingness to work onsite at the Dresden office 23 days per week.
Why Join Us
Be part of a groundbreaking industry trend and enjoy a supportive environment where your ideas and ambitions matter.
Core Benefits Include:
- Opportunity for selfrealization and innovation.
- Supportive and ambitious colleagues.
- Paid professional development opportunities.
- Continued payment during child sickness.
- Daily subsidized meal deliveries.
- Corporate benefits and mental health support.
- Special leave between Christmas and New Year.
- Several weeks of workation annually.
- Three days of special leave for charity programs.
- Language courses to enhance your skills.
Employment Type
Full Time
Key Skills
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