Junior Customer Support Representative
Junior Customer Support Representative
Posted on :
10-01-2025
Employer Active
1 Vacancy
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Job Description
Job Description: Customer Support Representative (NorwegianSpeaking)
Location: Athens Greece (OnSite)
Experience Level: Entry Level
Schedule: FullTime
About the Role
We are seeking enthusiastic and customeroriented NorwegianSpeaking Customer Support Representatives to join our team in Athens. This is a fantastic opportunity for entrylevel candidates to start their careers in a dynamic and multicultural environment helping customers from the Norwegianspeaking market with their inquiries and issues.
Key Responsibilities
- Respond to customer inquiries via phone email and chat in a professional and timely manner.
- Assist customers with productrelated questions technical issues and general support.
- Resolve customer issues or escalate to appropriate teams for further assistance.
- Accurately document customer interactions and track progress in the CRM system.
- Work towards achieving customer satisfaction and performance metrics.
- Contribute to team goals and collaborate with colleagues to improve the customer experience.
Qualifications & Skills
- Language Skills: Native or fluent in Norwegian; proficiency in English (B2 or higher).
- Strong communication skills and a passion for providing excellent customer service.
- Positive attitude and the ability to remain calm in challenging situations.
- No prior experience required full training and support will be provided.
- Basic computer skills and the ability to adapt to new systems quickly.
- A collaborative team player with a desire to learn and grow in the company.
Employment Type
Full Time
Key Skills
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