Meetings and Events Coordinator
Meetings and Events Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Oversee the effective and efficient running of operations and the provision of all services within the Conference department.
- Ensure a consistently high level of service is delivered at all times.
- Handle incoming calls analyse client needs prepare quotes negotiate and close sales ensuring professional and prompt followup.
- Apply the hotels pricing and commercial policies to maximise departmental turnover.
- Keep uptodate records of all events and conferences managing the database and tracking enquiries and business.
- Assist with the marketing of the hotel and its functions including social media management.
- Ensure the proper distribution of conference work sheets weekly and share relevant information with all departments.
- Work along with the management to achieve the overall budget.
- Responsible for the sales and management of all group bookings of 10 rooms or more that do not require catering (with the exception of breakfast).
- Handle any other department issues related to groups (follow up on prepayment routing vouchers)
- Preparation of group information sheets (group movements) and briefing of all involved prior to arrival of group.
- Produce reports and statistics as requested by the Group Services Manager.
- Manage Group payments cancellations rooming lists and terms and conditions.
- Maintains a precise filing system for all Group reservations and correspondence.
- Handle guest complaints and enquiries in an efficient and professional manner and ensure the Group Services Manager is informed of any guest feedback.
- Maintains control of Guest History and implement policy and procedures.
- Ensures a clear line of communication with other departments for special requests or other reservationrelated matters.
- Promotes and maintains good public relations with PCOs travel agents airline companies and commercial organizations and solicits business for the hotel.
- Promotes positive working environment by developing positive team spirit.
- Setup of confidential contracts and agreements
Qualifications :
Some experience in event planning hospitality or a similar role.
Excellent organisational and communication skills.
Proactive salesoriented attitude with a willingness to learn.
Strong social media and marketing skills.
Ability to remain calm under pressure and deliver excellent customer service.
Additional Information :
What do you get from us
Annual Salary 24336
Pension Scheme
Training & Development
Additional holidays with service
International Development Opportunities
Of course you also want to know what its like to work at Ibis Birmingham New Street First and most important; you end up in a closeknit team in which your own initiative is greatly appreciated and where the atmosphere is good. We believe that colleagues must be able to complement each other and that everyone must be able to be themselves. You get the opportunity to broaden your responsibilities through training and development and recognition.
Information on the processing of your personal data
The personal data collected in the context of your application will be kept for a period of up to six months after our last contact unless you request its deletion by writing to the Data Privacy Team at Leopard Hotels 9 LTD C/o Alter Domus UK Ltd 10th floor 30 St Mary Axe London EC3A 8BF.
We take all necessary precautions to preserve the security confidentiality and integrity of the personal data we collect and to avoid any misuse of it.
You have the right to exercise in the circumstances defined by applicable law (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018) your rights of access rectification deletion and portability in respect of your personal data as well as the right to request the limitation or to oppose the processing of it. These rights may be exercised by writing to the Data Privacy Team at Leopard Hotels 9 LTD C/o Alter Domus UK Ltd 10th floor 30 St Mary Axe London EC3A 8BF.
Full information on the processing of candidates personal data is available in our Employee Privacy Policy.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
