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Patient Access Representative duties and responsibilities
To excel as a Patient Access Representative a strong candidate needs to balance a variety of duties in a fastpaced environment. Their main responsibility is to greet and assist patients and provide exceptional customer service in person and on the phone. Some Patient Access Representative job duties include:
Checking patients in and out when they arrive for medical appointments
Answering the phone to address patient inquiries and scheduling appointments
Documenting insurance information personal information payment methods and other important patient information
Updating patient files and appointment information accurately
Communicating information and important details to other medical care staff
Contacting insurance companies regarding coverage preapprovals billing and other issues
Processing payments from patients and handling billing issues between patients and insurance companies
Managing various types of paperwork and other clerical duties
This is completely remote job for those residing in US states only.
Full Time