COLLECTIONS OFFICER
COLLECTIONS OFFICER
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Job Description
The Collections Officer is responsible for collecting on and providing services for all customer invoices related to freightrelated services (AR) and nonfreight related services (ASI) including demurrage customs inspections etc.
The key accountabilities are determined by area of focus and will adjust as the team members gain the required technical expertise.
- Collect on overdue accountsfor noncredit/cash customers.
- Conduct collection calls for all past due accounts.
- Use defined collection process to place accounts on hold when applicable.
- Assess and mitigate risk by referring accounts for further action.
- Communicate effectively with customers and document call activity details to reflect actions taken.
- Monitor customer accounts relative to their assigned credit limits.
- Coordinate efforts to collect debt via Collection Agency Credit Bureau and/or Legal Counsel.
- Achieve individual collection targets to meet departmental and company goals.
Qualifications :
All MSC Canada employees are expected to exhibit theMSC Values striving to drive customer centric results in all interactions with colleagues and customers alike.
- Proficiency in English and French.
- Experience in a similar role for at least 5 years.
- Ability to work independently and work under strict deadlines.
- Dynamic ambitious and strong interpersonal skills.
- SAP experience an asset.
- Proficiency in using Microsoft office applications strong Excel skills required.
- Strong communication skills for negotiation.
Additional Information :
Great people who work hard and look out for each other because were a teamits that simple!
Just to name a few of our perks:
- Flexible health and dental benefits coverage (for all permanent fulltime roles).
- RRSP coverage with the Company matching a portion of employee contribution (for all permanent fulltime roles).
- Tailored training program opportunities for employee development.
- Employee mentorship leadership and assistance opportunities.
- Employee referral incentive program.
- Community Involvement.
- Gym facility.
- Health & Wellness Program.
Hurry and apply now!
MSC Canada is an equal opportunity employer and we welcome and encourage applications from all interested parties. Accommodations are available upon request for those with a disability or medical need during any stage of the recruitment process. We thank all candidates for their interest in MSC Canada however only those candidates selected for an interview will be contacted.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
