Commissionaire

• An opportunity to work for Qantas Ground Services (QGS) part of the Qantas Group providing a high level of customer service and support to customers with additional needs 
• Dynamic exciting industry with opportunities for Career Progression 
• Permanent parttime and casual positions based at Sydney Domestic Airport

At Qantas we represent Australia to the world. Our diverse country is known for our spirit mateship and a cando attitude. Were resilient and strong and we work hard to keep things moving.  

QGS is a wholly owned subsidiary of Qantas Airways and were responsible for providing ground handling services to the Qantas Group.  

As a Commissionaire you will be responsible for supporting customers at Sydney Domestic Terminal who require special assistance throughout their airport experience by providing a highquality service. In providing a highquality service you will meet customers on arrival and support them with the checkin process. This may include providing mobility assistance through the terminal and assisting customers through security to their gate of departure. In this role you will be assisting special needs passengers with reduced mobility with boarding and disembarking the aircraft along with their luggage. In this role you would be responsible to operate communication aids and computer equipment as required including radio as well as wheelchairs and other transport equipment 

From day one youll be equipped with training and skills to help our customers feel comfortable to communicate their needs.  

Located within the Qantas Ground Services division the role is critical to the safety on time departure and overall smooth running of our operation. 

Youll have: 

• A current and valid provisional or full state or territory drivers license  
• The ability to work all shifts in our dynamic 7 day a week rotational shift roster (meaning shifts will vary from week to week)  
• The ability to repetitively push lift and manoeuvre customers and their belongings  
• Ability to walk and/or stand for long periods of time. 
• Prior experience in care roles where you have supported or cared for individuals  
• Ability to work effectively within a team but also worked well independently  
• Confidence in making decisions and working to everchanging deadlines 
• Ability to adapt to changing circumstances handle challenges with a positive attitude and persist through setbacks to achieve success 
• Passion for providing a great customer experience with a track record of exceeding customers expectations 
• Youll have a safety mindset and will work to all Work Health & Safety guidelines  
• A hardworking nature and a positive can do attitude  
• Ability to successfully pass a preemployment medical (Qantas funded) 

Why Qantas 

If youre successful in your application youll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team which means youll be able to grow both personally and professionally at Qantas. Your development is a priority for us so that you can maintain the high standards our customers have come to expect and can continue to develop over time. Youll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role weve got a great track record of supporting our people to take their career in so many different directions the destinations are endless. 

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

• We love to travel: Enjoy discounted air travel within Australia and across the globe both for you and your family and friends as well as exclusive deals on accommodation and holidays. 
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options. 
• Well give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping food and wine insurance health and wellbeing leisure and entertainment.You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices. 
• Well support your wellbeing: Whether its learning to better support your own and others mental health our interactive wellbeing app or your very own tailored nutrition plan. 

By coming to work for us youll be part of an organisation that encourages diversity supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. If you have any support or access requirements we encourage you to advise us at time of application.  

Be a part of something special and play your part in the Qantas story get in touch today.  

Remote Work :

No

Employment Type :

Parttime