- Preparation and submission of quotations including price creation margin review and tracking
- Perform Contract Review and manage customer Scheduling Agreements/amendments (Price changes) and contracts
- Manage pricing files and analysis surcharge and rebate agreements
- Review and process account adjustments
- Manage part number files create BOM and communicate special instructions
- Manage and maintain Customer Master Data in CRM & ERP
- Coordinate credit approval / credit limits with the Finance Department
- Understand customer requirements receive and manage correspondence (RFQs Drawings Samples PPAP etc.) and work with relevant departments
- Inside support for sales engineers
- Resolution of issues with Customers
- Manage and track won/lost business and update participate and help develop sales forecast
- General administrative duties
- Review track & control Customer Specific Requirements
- Awareness and participation in OPS initiatives
- Ensure compliance with all applicable safety and environmental regulations
- Compliance to the Oetiker Management Manual IATF 16949 & ISO 14001 EMS requirements
Qualifications :
- Administrative and computer skills required (MS Office and CRM/ERP software)
- Detail oriented and good communication skills (Interpersonal and Business Writing Skills)
- Product Knowledge and desire to learn
- Ability to work independently without supervision
- Knowledge of IATF 16949
- College Diploma / Degree in Business Administration (preferred)
- 23 years of Sales administration customer service or related is preferred
- Automotive OEM experience an asset
- Additional languages (Spanish or Portuguese) an asset
Additional Information :
Oetiker Inc. is an equal opportunity employer.
Remote Work :
No
Employment Type :
Fulltime