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You will be updated with latest job alerts via emailEveryMatrix is a leading B2B SaaS provider delivering iGaming software content and services. We provide casino sports betting platform and payments and affiliate management to 200 customers worldwide.
But thats not all! Were not just about numbers were about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe Asia and the US were all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape one groundbreaking solution at a time.
We are looking for an experienced Senior Account Manager to join our Group Account Management team in London!
About the job:
Its a great opportunity to work across a variety of igaming products within one of the fastest growing companies inside the industry.
What youll get to do:
Offer business support and marketing advice for the assigned clients.
Work with clients in optimizing ROI across gaming products.
Collect verify and rank clients nontechnical and technical requirements for new product features and functions.
Present new product upgrades and functionality and ensure clients have an understanding of the product development roadmap.
Work with clients to ensure the continual improvement of all aspects of the service for all parties. Assure the confidence of your customers and build longterm relationships.
Act as an internal advocate for the client.
Generate ideas on the development of the platform and products while also providing feedback for assisting in the continuous development of the service.
Conduct training sessions on the company products and platforms with new clients.
Review and analyze data to identify key usage trends.
Efficiently cooperate with almost all internal teams: from Legal Compliance Finance Marketing development department to existing Support teams.
Keep track follow up and proactively update the clients on the status of open issues and requests.
Make sure clients are informed about the important technical and nontechnical changes in the company affecting their business.
What you need to shine:
Genuine interest in online gaming and a good understanding of the industry.
A tenacious personality with an inner drive to achieve outstanding results.
Excellent English written and verbal communication skills.
Excellent listening negotiation and presentation skills.
A minimum of 3 years experience as an Account Managerwithin the iGaming industry ideally within a relationship management or commercial role.
Previous experience in B2B in a Gaming development company is required preferably iGaming platforms offering multiple verticals.
Strategic and businessdriven.
Ability to prioritize among competing tasks.
Critical thinking and problemsolving skills.
Attention to detail and adherence to deadlines.
Experience in databased performance analysis reporting and statistics.
Advanced skills in all Microsoft applications good learning skills for internal applications.
Heres what we offer:
Our office perks include frequent teambuilding activities in various locations.
At EveryMatrix were committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Full Time