Role Advanced Support Engineer
Location Santa Clara California
Mode of interview InPerson
Please look for candidates in the experience range of 810 years.
The candidate shall provide comprehensive support and administration for various Linux distributions and related systems including but not limited to:
- Enterprise Linux Support: Provide support for Rocky Linux CentOS Ubuntu OpenSUSE and RedHat.
- Linux Client Configuration: Configure Linux clients including NIS domainjoined and local VM setups.
- Linux Package Maintenance: Maintain and configure Linux packages for RPM DEB YUM and Zypper.
- VMware and RedHat OpenShift Administration: Administer VMware vSphere and RedHat OpenShift including CPU/RAM upgrades disk expansions and system recovery.
- VM Image Creation and Support: Create and support VM images for vSphere VMware RedHat OpenShift VMware Horizon VMware Workstation Pro and VMware Player.
- Nvidia ITSS Automation Support: Provide automation support for Nvidia ITSS including Unix account creation scratch space creation VM creation SSH passkey reset and other ITSS embedded modules.
- NIS/LDAP/Kerberos Configuration: Configure and support NIS LDAP Kerberos and account and group management.
- Group Management: Manage group additions and removals via a custom Nvidia Windows AD to UNIX group application.
- Xterm and EC VNC Xterm Support: Provide support for Xterm and EC VNC Xterm adhering to export control regulations as defined by the US government.
- VNC Environment Setup: Manually set up VNC environments on VMs lab machines physical machines and farm Xterm VMs.
- VNC Configuration and Customization: Configure and customize VNC environments via /.vnc files under user home directories including multiple custom Unix desktops resolution settings and limited user access.
- VM System Management: Manage VM systems via Salt and Puppet including manual Salt configuration management deployment policy enforcement and Salt state policy testing and support.
- Nvidia Lab and Engineering System Support: Provide support for Nvidia lab systems and engineering systems (both production and development environments) for both physical and virtual machines.
- IT Security Policy Enforcement: Enforce IT security policies such as Linux Sentinel One and Unix Microsoft Defender.
- UAT Testing and Deployment: Conduct UAT testing provide feedback and deploy software on Windows MacBook and Linux.
- Satellite 6 RedHat Management: Manage RedHat systems using Satellite 6.
- Lab Image Deployment: Deploy lab images via the FOG imaging system.
- Software and Driver Updates: Apply software and driver updates as needed.
- Automation Scripting: Automate tasks using scripting languages such as PowerShell SQL Bash Python and Perl.
- Workspace One/Intelligent Hub Administration: Administer WorkspaceOne/Intelligent Hub for mobile Mac and Windows clients.
- MacBook Package Management: Manage MacBook packages via Munki and the managed software center.
- Enterprise Windows Support: Provide support for Enterprise Windows 7 and 10.
- Windows 10 Patching and Upgrades: Perform Windows 10 patching and upgrades via SCCM.