Technical Program Analyst
Technical Program Analyst
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Job Description
At its core Visa is a payments network that connects consumers and merchants with financial institutions. At the heart of our brand promise is VisaNet of which the main components are authorization clearing and settlement and dispute resolution systems. Payment Products Development (PPD) is the Visa technology organization with responsibility for maintaining and enhancing VisaNet to meet current and future market needs. We develop and manage endtoend technology solutions that deliver reliable scalable and secure financial transaction processing services to Visas clients.
This position based in Bangalore India will lead projects in PPD ensuring the delivery of regional and global solutions as driven by the business. The position works with technical staff business partners and senior management across organizational boundaries to obtain resources schedule work activities and coordinate all areas to successfully complete project deliverables.
Responsibilities
- Work with business and technology subject matter experts to assess requirements define scope create estimates and produce Project Charters and other documentation needed for funding approvals
- Plan and coordinate delivery of smallscale projects that span multiple organizations
- Set clear expectations with business partners to provide transparency into project initiation activities and manage daytoday interaction during project execution and delivery
- Perform project planning and scheduling manage tasks and coordinate project resources to meet objectives and timelines
- Proactively identify manage and mitigate project risks and find ways to accomplish project goals in the context of dynamic business/technical environments
- Provide customer service and communicate project status (timelines progress and challenges) to technology and business stakeholders regularly
- Achieve project goals by engaging effectively with stakeholders including enterprise architects and strategists technical subject matter experts business partners Visa senior management technology vendors and financial institutions and strategic partners as needed
- Manage project budgets effectively by ensuring forecasts and actual charges are in line with approved bids and project costs are effectively controlled
- Anticipate change and identify ways to overcome challenges and constraints to keep project activities on schedule to meet or exceed business partner expectations
- Take initiative to exhaust all avenues to resolve issues/problems before involving management escalation
- Ensure project is in compliance with Visas Project Management Methodology and Key Controls
- Keep project status updated in project management tools and maintain good records (e.g. project financials schedule issues risks change control decisions)
- As a global organization there may be a need to attend calls/meetings after/before standard office hours during the week
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications :
Basic Qualifications:
- 3 or more years of work experience with a Bachelors Degree or an Advanced Degree (e.g. Masters MBA JD MD or PhD)
Preferred Qualifications:
- 36 years of work experience with a Bachelors Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters MBA JD MD)
- Experience managing small scale and midsized cross functional projects involving product delivery and/or technology modernization/integration using waterfall and agile methodology.
- Experience conducting Agile Ceremonies as a Scrum Master
- PMP CSM SAFE certifications are a plus
- Strong process orientation solid understanding of project management techniques (waterfall / agile) release management methodologies and related best practices
- Ability to coach team in agile practices and lead scrum teams towards higher maturity levels
- Experience working with product owners in facilitating backlog grooming and handover to teams
- Exposure to tools like Tableau JIRA Confluence Wiki or similar tools/technologies
- Demonstrated organizational planning and analytical skills including project scheduling estimating risk identification and change management
- Excellent verbal written and presentation skills and demonstrated ability to effectively communicate technical and business issues and solutions across multiple organizational levels
- Ability to work independently yet seamlessly integrate activities and collaborate effectively within a program team and across other organizations
- Solid analytical and problemsolving skills ability to think strategically
- Proficiency in the use of Microsoft Office tools (Microsoft Word Excel PowerPoint Visio Project SharePoint)
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
