NOCSOC Engineer
NOCSOC Engineer
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1 Vacancy
Job Description
Title: NOC/SOC Engineer
Location: Remote
Job Description
- Operations Run the NOC L1 & L2 activities
- Responsible for the operations monitoring and management of the Splunk infrastructure and services
- Investigate diagnose and remediate NOC incidents
- Manage NOC incidents lifecycle in ServiceNow
- Lead incident triage efforts in collaboration with development teams
- Develop enhance and maintain the NOC playbooks
- Responsible for the continuous Improvement of application monitoring and process automation
- Collect Evidence for compliance audits
- Assist in SOC investigations if needed
- Proactive and selfmotivated with a keen sense of ownership and accountability.
- Overseeing and resolving infrastructure application and database issues in a largescale AWS environment.
- Technical excellence. Use continuous delivery testing and security standard methodologies.
- Operational excellence. Make decisions based on numbers rather than assumptions. If an issue arises you strive to be alerted before our customers notice.
- Keeping calm and carrying on. Capable of brainstorming product outages skilled in identifying performance bottlenecks spotting anomalous system behavior and determining root cause of incidents.
- Commit to automation. Passionately embrace and master modern technologies to help automate routine tasks and free up time for innovation. You will be working with a variety of languages used in systems programming like Go Python Terraform etc.
MustHave Qualifications
- Experience in operational roles within Network Operations Center (NOC) or a Security Operations Center (SOC)
- Experience with Splunk deployment configuration operations and troubleshooting (infrastructure and services)
- Experience developing Splunk dashboards
- Experience working with ServiceNow incidents vulnerability management and change management
- Experience creating ServiceNow dashboards
- Experience with infrastructure as code tools (Terraform Cloud Formation or other)
- Experience deploying production cloud networking and infrastructure solutions while adhering to industrystandard DevOps principles.
- Experience handling SaaS and/or Onprem applications for a large customer base.
- Experience with one or more of the public cloud providers e.g. AWS Azure or GCP preferably AWS
- Knowledge of containerization and orchestration tools (e.g. Docker Kubernetes).
- Experience with configuration management tools (e.g. Ansible Puppet Chef).
- Familiarity with CI/CD pipelines and tools (e.g. Jenkins GitLab CI/CD).
- 5 years of relevant industry experience with bachelors degree in computer science computer engineering or equivalent work experience.
- Knowledge of Linux and bash scripting.
Employment Type
Remote
Company Industry
Key Skills
- Feed
- Customer Service
- Apache Tomcat
- ABAP
- Application Development
- Front Office
