Hospitality Executive
Hospitality Executive
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Job Description
As a Hospitality Executive you will be a vital part of our team within the Experience Centre. From welcoming guests & partners to showing off our museum this role sees you involved in the following:
- Responsible for all areas ensuring they are constantly clean and tidy e.g. buffet areas drinks stations bar reception shop including but not limited to:
Setting up and packing down rooms for meetings/events is completed in a timely manner and with time to allow for unexpected and lastminute changes
Welcoming all guests and showing them to their meeting/event space ensuring that general housekeeping orientation is given
Supervision and assisting with catering delivery
Supporting the management of casual staff during meetings/events
Assistance with the bar facility to include stock taking ordering and presentation
Facilitating tours of the Williams Collection Factory and DIL
Support the supervision of the Williams Experience Centre Reception on a rotational basis with other hosts
Laundry counting and organisation at the end of each event ready for collection and ensuring that clean laundry is put away correctly and neatly whilst checking quantities
Supporting with the Williams merchandise shop sales and organisation
Adhering to beginning and endofday procedures: turning off all lights aircon and closing doors
Responsible for looking after the daytoday running of equipment
Being a key point of contact for client meetings/events to ensure that the venue is laid out in accordance with the plans and to adjust where necessary
Identify and implementing ways to further enhance our guest experience
All stock handling ensuring any new stock is put away in a timely manner and into date order with oldest used first to reduce waste
Throughout meetings/events ensure good practice is in place with food waste and clearing away and to maintain sustainability requirements.
Work to reduce company expenses where possible by being mindful with equipment use and considering where costs could be saved and that equipment is well looked after and any damage is reduced.
Qualifications :
Experience working in events hospitality and guest experience
An enthusiastic selfstarter with an ability to work collaboratively and on their own in a fastpaced environment
A problem solver able to use initiative to ensure deadlines are met on time to a consistently high standard.
Able to work flexibly with a positive cando attitude
Experience working with internal and external customers/clients
Additional Information :
#LIJO1
Williams is an equal opportunity employer that values diversity and inclusion. We are happy to discuss reasonable job adjustments.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
