Workplace Community Manager
Workplace Community Manager
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Job Description
We are looking for a Community Manager to oversee our team at the Gogar offices of a world renown bank.
The role of the Community Manager is to ensure our service at a prestigious bank remains a trailblazer for positive visitor experience and service excellence. Their front of house reception team of Community Hosts & Welcome Hosts will be the central heartbeat of the campus developing excellent working relationships with the colleagues who work across it.
Working in synergy with all service providers they will execute a seamless experience for the banks colleagues and visitors building a thriving community and driving the hotelification of the corporate working space.
Shifts: 40 hours per week shifts as required from MonFri
Salary: 44000
Qualifications :
- The ability to communicate clearly concisely and effectively at all levels
- Ability to engage with people to create rapport
- Bold with suggestions and ideas
- Exceptional customer focused manner
- Proactive approach
- High standard of personal appearance
- Impeccable attention to detail
- The desire to take ownership through to resolution for issues and concerns
- Be Flexible proactive and positive attitude.
- Be Organized and able to prioritize work effectively with the ability to multitask.
- Be a strategic thinker and innovative problem solver.
Skills/Experience
- Managerial experience within a 5* corporate environment or similar role
- Experience in a client/guest services role or similar role
- A proven record of managing a large diverse and dynamic team
- Experience of managing change
- Understanding of how day to day performance links to SLAs and KPIs
- Experience working with audio visual and conferencing equipment highly desirable.
Additional Information :
Whats in it for you
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24hour personal helpline for employees providing counselling & information services.
- Access to Choices our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers hotels cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
