Agent-Air Export Customer Service
Agent-Air Export Customer Service
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Job Description
1. To take orders and make freight and document pickup arrangements.
2. To distribute relevant pick up and document instructions to Trucking Custom Brokerage and Messenger team.
3. To review check and verify air export documents as provided by shippers.
4. To strictly follow exporthandling procedures as established by the management.
5. To do daily operations of customer services including order receiving order followups report preparation and customer retention activities.
6. To do shipment tracking and advise local or oversea customers and offices on any discrepancies.
7. To communicate with overseas offices local vendors and customers on shipment inquires and to handle customers complaints.
8. To handle & achieve companys quality system such as IO OPS Training hours EXCEL
9. To take up additional assignments as required to meet with the Company needs.
Qualifications :
University graduate preferably with minimum 1 years relevant experience.
Be able to work under pressure and in time frame.
Good communication in English.
Fluent in Thai.
Wellversed in MS Office.
Additional Information :
Expeditors offers excellent benefits
- Paid Vacation Holiday
- Group Medical & Life & Accident Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
Work Location: Head Office Empire Tower 44th Floor South Sathorn Road Yannawa Bangkok Thailand.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
