Tim Hortons Supervisor
Tim Hortons Supervisor
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1 Vacancy
Job Description
WHATS THE JOB
A Tim Hortons supervisor is responsible for a variety of tasks including:
Team leadership
A supervisor should be a role model who motivates their team to provide excellent service. They should also build positive relationships with their team and promote a respectful environment.
Training
A supervisor should train team members on food safety procedures quality and cleanliness. They should also help identify training needs and opportunities for improvement.
Operational tasks
A supervisor should ensure that all restaurant policies are followed including cash policies meal and break policies and food safety policies. They should also help solve operational issues and ensure that the restaurant is ready to open close or rush.
Customer service
A supervisor should develop strategies to achieve customer satisfaction goals. They should also resolve customer complaints and respond to guest injuries and property damage.
Cost control
A supervisor should help control costs by reviewing portion control minimizing waste and ensuring high quality food preparation. They should also manage inventory and ordering.
A supervisor at Tim Hortons should be willing to work flexible shifts weekend availability is must.
Youd make a great supervisor if you:
- Consider yourself a people person and enjoy meeting others.
- Love working as a team and appreciate the chance to collaborate.
- Understand how to create a great customer service experience.
- Have a focus on quality and take pride in your work.
- Are comfortable with responsibilities like cashhandling and store safety.
- Can keep cool and calm in a fastpaced energetic work environment.
- Can maintain a clean and organized workspace.
- Manage the team run the floor.
- Have excellent communications skills.
Qualifications :
WHO ARE WE LOOKING FOR
- Must have proven Tim Hortons experience (2 years required).
- Must be able to commute to Mississauga transit is available.
Basic Qualifications
- Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
- Available to work flexible hours that may include early mornings evenings weekends nights and/or holidays
- Meet store operating policies and standards including providing quality beverages and food products cash handling and store safety and security with or without reasonable accommodation
- Engage with and understand our customers including discovering and responding to customer needs through clear and pleasant communication
- Prepare food and beverages to standard recipes or customized for customers including recipe changes such as temperature quantity of ingredients or substituted ingredients
- Available to perform many different tasks within the store during each shift
Knowledge Skills and Abilities
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
Additional Information :
WHATS IN IT FOR YOU
- Be part of an industry thats more important than ever!
- Career advancement opportunities.
- Whereas other companies are downsizing we are growing!
- Be #1 on day 1 by joining an industry leader.
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race colour religion sex sexual orientation gender identity national origin age disability protected veterans status Indigenous status or any other legally protected factors. Disabilityrelated accommodations during the application process are available upon request.
#IND1
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
