- Compliance: Ensuring Export processes are completed in compliance with TSA NVOCC FMC AND CBP regulations and procedures
- Operations: Working within the Export Operations team to complete shipments from start to finish ensuring excellent customer service at all times
- Profitability: Review and identify areas to maximize profitability by proactive file management
- Customer Focus: Maintain and develop customer relationships alongside customer solutions and any other relevant departments
- Measurement: To follow MGF US Processes and Standard operating procedures
- Accounting: Ensuring all billing is carried out within a timely fashion monitoring and ensuring correct input of purchase costs into the system enabling accurate billing and profit reporting
- Quotations: Ensure quotations are responded to in a timely fashion dependent on customer requirements
Qualifications :
Personal Attributes
This role needs to be underpinned by excellent customer service skills. You will have excellent attention to detail and possess a sound knowledge of Export processes.
Key Skills and Attributes
- The ability to work proactively using own initiative
- Proven communication skills both written and verbal
- Previous experience dealing with a varied customer base
- Capacity to build strong relationships
- Ability to consider several possible options and decide on the most appropriate method
- IT skills to an appropriate level
Qualifications and Experience
- Export for both Air & Ocean Experience is preferable
- Proven industry experience
- Dangerous Goods Compliant an advantage
Additional Information :
We Offer:
- Medical Dental Vision 401K with company match as well as sick days vacation and PTO
- Competitive wages
- Opportunities for growth and advancement
Remote Work :
No
Employment Type :
Fulltime