Senior Business Analyst Product Management

NBCUniversal Advertising Platforms & Operations (AP&O) is responsible for the product development project management and daytoday operations of NBCUniversals full advertising technology suite. From product management to program management to sales operations our division services both internal and external customers in support of NBCUniversals $10B annual advertising business. Together were building the platform that powers the future of advertising at NBCU.

The Platform Solutions team provides support and builds business solutions for Sales Planning Marketing Research Account Management and Finance departments across a national and global ad sales landscape. As a Senior Business Analyst you will support NBCUniversals National Ad Sales team in the development and execution of all Ad Sales processes in Salesforce.

Reporting to the Senior Director Product Management you will:

• Support the existing NBCU Ad Sales process
• Collaborate with National Sales Marketing Research Finance Account Management and Sales Operations leaders on Ad Sales process enhancements
• Validate proposed enhancements evaluate technologies to support enhancements and work with IT to implement changes
• Share best practices with Platform Solutions and Salesforce Support team
• Ensure accuracy of Ad Sales data (i.e. accounts contacts opportunities)
• Execute data quality and data validation activities on a regular basis including automatic and manual data cleansing
• Ensure security and sharing settings are accurate for designated Salesforce users (i.e. role hierarchies sharing rules public groups)
• Respond to escalated support tickets and research and rectify issues with L1 Support
• Modify documentation as needed for supported properties and work with Ad Sales Center of Excellence (COE) on changes to templates training materials quick reference guides etc.
• Remain current on vendor enhancements as new releases are introduced
• Help maintain thirdparty vendor relationships and handle access for users across the portfolio
• Field process questions and research issues such as client/agency reassignments deal/opportunity ownership changes incentive compensation issues and invoice assignments
• Collaborate with COE to deliver training for new hires and on new capabilities

Qualifications :

• Bachelors Degree or equivalent experience
• Experience with Salesforce (Admin preferred)
• Experience with JIRA Confluence Monday.com and/or similar project management tools
• Outstanding organizational skills and attention to detail as well as the ability to juggle multiple tasks and projects in a fastpaced environment

Preferred Qualifications:

• Knowledge of media and ad sales business
• Experience successfully communicating at all levels
• Proven facilitation skills and ability to work with multifunctional teams (business and IT)
• Proven ability to be both strategic and tactical
• Demonstrated ability to think proactively and manage multiple projects
• Must be comfortable learning new systems and technical skills
• Advanced Excel skills a plus

Eligibility Requirements:

• Interested candidates must submit a resume/CV through nbcunicareers.com to be considered
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older

Additional Requirements:

Hybrid: This position has been designated as hybrid generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits including medical dental and vision insurance 401(k) paid leave tuition reimbursement and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $85000 $105000

Additional Information :

As part of our selection process external candidates may be required to attend an inperson interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversals policy is to provide equal employment opportunities to all applicants and employees without regard to race color religion creed gender gender identity or expression age national origin or ancestry citizenship disability sexual orientation marital status pregnancy veteran status membership in the uniformed services genetic information or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability you have the right to request a reasonable accommodation. You can submit your request to .