IT Support Engineer Contract
IT Support Engineer Contract
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking an IT Support Engineer to provide high quality attentive L1/L2 Desktop support services to endusers via remote telephone or deskside. If you are a motived self starter with strong critical thinking and analytical skills a process oriented technical problem solver good with people and communications and a team player we would like to hear from you.
This position will require 23 working days at Curinos New York office.
Responsibilities
- Provide end user support breakfix and troubleshoot a range of issues including Windows 11 Office365 network access security software collaboration tools notebook / mobile hardware peripherals MFA SSO SharePoint Online OneDrive
- Manage user notebooks user account permission management Office365 Corporate applications and integration
- Hardware software and peripheral installation
- Onboarding / Offboarding processes including asset and license tracking
- ITSM Service Desk ticket management prioritization followup logging and documentation
- Troubleshoot basic network connectivity issues
- Assist the infrastructure team with adhoc duties including the smooth operation of the office infrastructure including LAN WiFi printer and video conferencing equipment
- Participate in audit and compliance operational management and reporting needs
Contract Rate: $50/per hour 40 hours per week
Qualifications :
Desired Skills & Expertise
- Information Technology or related major with 35 years of experience in a Windows OS support position
- ITIL certification or working knowledge of the ITIL framework
- Strong Windows 10/11 and notebook hardware installation and troubleshooting skills
- Strong written and verbal communication skills
- Strong experience with Microsoft Office 365 Suite
- Experience configuring and supporting mobile devices including Android and iPhone
- Experience working with ITSM tools such as ServiceNow or Jira ServiceDesk
- Experience with Windows Server including Office365 administration
- Basic understanding of TCP/IP for network connectivity troubleshooting
- Experience with Powershell scripting and automation
- Basic understanding of Amazon AWS Microsoft Azure Teams OneDrive Sharepoint Online
Additional Information :
Applying:
We know that sometimes the perfect candidate doesnt exist and that people can be put off applying for a job if they dont meet all the requirements. If youre excited about working for us and have relevant skills or experience please go ahead and apply. You could be just what we need!
If you need any adjustments to support your application such as information in alternative formats special requirements to access our buildings or adjusted interview formats pleasecontact us at and well do everything we can to help.
Inclusivity at Curinos:
We believe strongly in the value of diversity and creating supportive inclusive environments where our colleagues can succeed. As such Curinosis proud to be an Equal Opportunity Employer.We do not discriminate on the basis of race color ancestry national origin religion or religious creed mental or physical disability medical condition genetic information sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity gender expression age marital status military or veteran status citizenship or other protected characteristics.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
