Onboarding Manager Marketplace Italy mfd
Onboarding Manager Marketplace Italy mfd
Posted on :
09-01-2025
Employer Active
1 Vacancy
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Job Description
About your tasks:
- You will accompany our partners in the implementation of technical onboarding on our ecommerce marketplace platform
- You will support and train the partners in setting up their accounts in the system and uploading their product portfolio
- You will monitor all technical processes and ensure that everything works properly e.g. that the products are visible on the website and that orders are transferred
- You are the direct contact person for technical questions during onboarding and beyond
- You are the link between partners and internal departments especially Acquisition and IT
- You will support the optimisation of processes in onboarding and customer support
Qualifications :
About you:
- You have successfully completed a degree or technical training in business IT systems or ecommerce
- You have experience in the onboarding/customer area in technical support or (IT) consulting
- Ideally you have knowledge of the ecommerce environment
- You are a strong communicator and have strong social and intercultural skills
- You are smart proactive and have a knack for solving difficult situations
- You are familiar with software systems and new technologies and enjoy working with data
- You are fluent in written and spoken Italian and English. German is a plus.
Additional Information :
About your benefits:
In order to provide you with the best possible support for your individual needs whether its living a healthy life having enough time for your needs or developing your skills we offer a wide range of different sitespecific benefits:
- Welcome days: We want you to feel comfortable from day one and welcome you with a specific onboarding program.
- Mental health: Get quick professional help from psychologists from Likeminded if you feel overwhelmed in your personal or professional life. Anonymously and free of charge.
- Smart working: When your job doesnt require you to be onsite we arrange hybrid work schedules with the possibility of working remotely.
- Redcare Events: We can only grow together. We promote team spirit with team and corporate events regularly celebrating our successes all together.
- Training and personal growth: We encourage continuous learning and growth through internal and external trainings and workshops.
- Employee discount: Of course you will have discounts in our webshop.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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