Customer Account Analyst
Customer Account Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Customer Account Analyst is responsible for managing the customers account from day one (1) account setup to ordering payment cycle: ensuring accurate recording analyzing reporting and reconciliation of all accounts receivables. Including but not limited to monitoring bank deposits posting payments and managing collections in adherence to operational standards policies & internal controls in the daily execution of responsibilities. Additionally they assist the credit management team with various administrative tasks.
- Timely collection of accounts receivables including withholding tax certificates by conducting daily review of collection worklist for prioritization doing callouts to customers and/or Sales Partners and recording updates and/or promises to pay in the system.
- Daily updating and deposit identification of credit management handled bank accounts. In case of unidentified deposits timely communication to bank partners for additional information and closure.
- Handling of daily collection deposits and returned checks management as assigned.
- Timely releasing and escalation for approval of hold orders.
- Accurate and timely recording of all entries affecting accounts receivable to ensure customers statement of accounts are true and correct.
- Regular communication of accounts for review on credit limit and term to Credit Team Collection Supervisor and Collection Manager.
- Conduct regular customer visits.
- Monitoring and procurement of supplies and equipment inventory of the credit management department as assigned.
- Provide Monthly AR Aging report to Collection Manager and Credit Management Head highlighting the Past Due accounts requiring resolution.
- Accurate & timely submission of daily monthly quarterly and/or annual reports to internal & external parties as assigned.
- Adhoc responsibilities as assigned.
- Participate and support in other required corporate programs such as ISO/HACCP 5S ISMS Branding etc.
Qualifications :
- A graduate of Management Accounting or any business courses
- Preferably with at least six (6) months experience in a similar function
Additional Information :
#LICG1
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
