Customer Service Advisor
Customer Service Advisor
Posted on :
09-01-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Your responsibilities:
- Providing professional first line technical advice guidance and support to the customer on a variety of products
- Handling all customer interaction in a prompt friendly and professional manner
- Obtaining and evaluating all relevant information to handle product and service inquiries
- Diagnosing and resolving first line technical issues
- Understanding the customer requirements
- Advising customers on the best services available
- Responding to customer requirements resolving customer queries and complaints
- Build rapport with the customers
- Capture maintain and ensure quality of customer data.
- Contributing to the overall performance of the team
- Deliver and maintain both individual and team targets
Qualifications :
What distinguishes you
- Experience of working in a customer contact centre environment
- Excellent verbal and written communication skills in English
- Previous experience of providing technical advice and support to customers
- A passion for delivering first class customer service
- Proven record of providing internal and external customer service
- Selfmotivated and driven to succeed
- Team Player
- Technically savvy a good understanding of the internet and smart phones and applications would be an advantage
- IT literate and good PC skills
- The commitment to work towards individual and team goals
- Flexibility in hours of work/shift patterns
- Shift Operational Hours: MondayFriday: 08.0021.00 SaturdaySunday: 09.0017.00
Additional Information :
flexible work time options hybrid home/office based working options benefits and services employee discounts room for creativity and centrally city based location.
Please apply with English CV!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
