Senior Capacity Engineer
Senior Capacity Engineer
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1 Vacancy
Job Description
Job Description
NOTE: This position requires passing a ServiceNow background screening USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements only US citizens US naturalized citizens or US Permanent Residents holding a green card will be considered.
This position reports to: Manager Capacity Operations.
We are a hardworking team with a sense of humor always adapting and evolving. Our passion for our product is matched only by our dedication to our customers. We set high expectations for ourselves and encourage a culture of continuous improvement. A career at ServiceNow means challenging yourself to be your best.
What you get to do in this role:
- We are an Operations team that is responsible for the capacity of ServiceNow customers.
- Manage monitor and manipulate the server farm behind ServiceNows cloud.
- Work directly on/with the servers to enable and optimize capacity utilization for ServiceNows customer base.
- Drive and Enhance processes and tools necessary to simplify and provide consistent project execution.
- Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design.
- Provide proactive management and innovation to ensure 100% success of ServiceNow cloud automation.
- Use your experience in systems engineering scripting development and networking to proactively prevent repeatable issues.
- Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions.
Qualifications :
To be successful in this role you have:
- 4 years of relevant experience.
- Deep knowledge of Linux System Admin skills preferably handson on Centos and RedHat 8 plus.
- Experience with Cloud technologies.
- Expertise in Observability and Monitoring of applications services and networks at scale.
- Postgres/MySQL database administration troubleshooting and performance tuning.
- Intermediate to Expertise in Networking skills IP addressing and routing.
- Experience in understanding of ServiceNow Platform is a bonus.
- Experience in DNS/DHCP and PXE boot kickstart process and bare metal/rack deployments.
- Good understanding of enterpriseclass server hardware eg. Dell.
- Good understanding of storage concepts such as NFS iSCSI S3 backup and restore policies.
- Teamfirst attitude and uncompromising attention to detail.
- Team collaboration and fit are essential.
- Experience in fastpaced operations and engineering environments.
- Participate in 24/7 Oncall rotation.
GCS23
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
For positions in this location we offer a base pay of $140700 $239200 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
