Capacity Engineer
Capacity Engineer
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Job Description
Responsibilities
- Manage monitor and manipulate the server farm behind ServiceNow cloud
- Work directly on or with the servers to enable and optimize capacity utilization for the ServiceNow customer base
- Enhance processes and tools necessary to simplify and provide consistent project execution
- Provide proactive management and innovation to ensure 100% success of ServiceNow cloud automation
Qualifications :
Required
- Experience using the ServiceNow platform
- Understanding of SQL and database concepts
- DNSDHCP and PXE boot
- Intermediate to advance network troubleshooting
- Experience in one (or more) scripting languages JavaScript Python Perl Unix Shell Power Shell
- Experience in incident problem change management knowledgebase management defect & escalation management
- Team collaboration and fit is essential
- Basic understanding of enterprise class server hardware
- Experience in deploying bare metal servers
- Someone with Australian citizenship (preferably with Baseline Clearance)
Preferred
- 2 years providing customer facing technical support (Web based products or ecommerce preferred)
- Basic understanding of ServiceNow asset management
- Storage configuration concepts configuration and experience
- Puppet understanding and configuration management
- Coding in various languages we usually prefer Unix Shell Python C C or JavaScript
- Ability to work in shifts or do oncall
- Monitoring of large and scalable systems applications and networks
- Minimum Requirements
- University graduate with a Computer Science degree or equivalent.
- Strong interpersonal communication skills are essential.
Why ServiceNow
ServiceNows DNA is built in purpose and values. We offer a culture of belonging inclusivity collaboration and customer focus.
Worklife balance and wellbeing are our topmost priorities.
We offer flexible work arrangements.
We provide competitive compensation generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong in aptitude and attitude can grow their careers through working with some of the most advanced technologies and talented professionals in the business.
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
