MCC Manager

Roles and responsibilities

The purpose of the MCC Controller is to maximize aircraft availability, by coordinating all inputs and stakeholders, ensuring minimum disruption and performance of required maintenance, while ensuring a safe and airworthy operation.

• Ensures that the aircraft are released timely, airworthy and in a safe manner.
• Liaises closely with operations and CMO to ensure aircraft meet scheduled departures.
• Manages any AOG recovery with all internal and external stakeholders as necessary, including preparation of work orders, one-off authorization requests, etc., as appropriate.
• Maintains direct and real time communication with IOCC at ALL times
• Coordinates Aircraft Maintenance Schedule/ Operations Schedule, Base Maintenance and Line Stations to align aircraft for defect rectification.
• Liaises closely with Planning team and CMO to ensure that all planned maintenance is performed.
• Ensures that all daily activity and reports are maintained in line with the agreed procedures and to expected standards.
• Supports CMO and engineering department on interpretation of Maintenance Data and guidance for troubleshooting defects.
• Supports both Flight crew and contracted maintenance providers on the completion of the Technical Log, if necessary.
• Prepares daily critical and delay reports.
• Maintains the aircraft to agreed levels of deferred defects (MELs and NEFs).
• Manages and records/analyses all technical delays on the fleet to meet the KPI targets for TDR.

Desired candidate profile

Minimum Level 3 AIRBUS A320/CFM56+LEAP 1A Training
Extensive knowledge of A320 Aircraft systems.
Advance level knowledge of GACA Regulations. (Preferred).
Bachelor's degree or Aircraft maintenance engineer Diploma.
A minimum of 7 years of aircraft certification experience, out of which, at least 5 years on A320 fleet.
A minimum of 3 years' of MCC experience.
. Monitoring and Managing Maintenance Operations:
Aircraft/Vehicle Maintenance Monitoring: Continuously monitor the condition of the fleet, identifying any maintenance needs and potential issues based on real-time data and reports from crew members or maintenance teams.
Track Maintenance Schedules: Ensure that scheduled maintenance and inspections are carried out on time, coordinating between operational departments and maintenance teams to ensure minimal disruptions to service.
Troubleshooting and Issue Resolution: Identify and troubleshoot mechanical, electrical, or system-related issues that arise during operations and coordinate the response to resolve the issues as quickly and safely as possible.
Manage Unscheduled Maintenance: Coordinate unscheduled maintenance activities, ensuring that repairs are done promptly to minimize downtime. This could include handling breakdowns, emergency repairs, or other unexpected maintenance needs.