Account Manager
Account Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our Account Management team lies at the heart and soul of Wolt ensuring all our existing restaurant partners and Wolts success in Malta. As Wolt grows both in scale and scope of offering the strength of our account management team must develop with it.
As a Key Account Management team member you will manage an exclusive portfolio of toptier restaurant accounts. Your mission is to forge stronger bonds help your partners succeed drive profitability and enhance operational effectiveness across your portfolio by leveraging a continuously expanding suite of technologically advanced products and services.
Youre excited about this opportunity because you will
- Take care of your own restaurant portfolio.
- Be responsible for the overall restaurant relationship postonboarding which includes:
- Contact restaurant partners via phone.
- Provide aftersales support to improve our merchants performance.
- Build strong client relationships through regular communication.
- Report on the status of accounts.
- Promote new services and marketing campaigns to existing partners.
- Act as a key communicator between our operations and restaurant partners.
- Work closely together with the marketing team to plan and execute campaigns together with restaurant partners.
Qualifications :
- Fluent in English (Maltese is an asset)
- 3 years experience in Key Account Supplier or Vendor Management
- Understanding of sales principles and ability to deliver excellent partner experience
- Strong (verbal and written) communication skills with an ability to build relationships
- Good timemanagement skills with a problemsolving attitude
- Excellent interpersonal skills with the ability to adapt the tone to suit the audience
- High sense of ownership and proactivity
- Knowledge or previous exposure to analytical dashboards (ex. Looker Power BI) or datadriven decisionmaking
- Advanced Microsoft Excel / Google Sheets knowledge
- Driving licence (full and clean)
Its a plus if you have
- Knowledge or previous experience in the Restaurant Food and Beverage Hospitality or related industries
- Experience from working with a CRM system
- Experience with content creation editing or marketing
- Experience with Google Workspace
Additional Information :
If you are excited about working in a highgrowth environment taking ownership and leading an extremely ambitious team then click below to apply and get the conversation going!
We will be reviewing applications on an ongoing basis so if this sounds like an opportunity you want to pursue apply today! :)
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
