- To deliver the most complete and personalized service as may be required in all areas of Guest Service Operations.
- To assist hotel guest efficiently courteously and professionally at all times.
- To perform all Guest Service Tasks described under:
- Concierge
- Cashier
- Telephone Operator
Qualifications :
We are seeking an organized and strategicallyminded individual with a passion for customerfocused hospitality. The ideal candidate will have:
- Relevant experience in front office and customer service management.
- Exceptional communication and issue resolution skills.
- Ability to identify areas for improvement in front office operations and standard development.
- Capability to represent the department at meetings.
- Customer service drive with outstanding communication and active listening skills.
- Proven problemsolving and multitasking abilities.
- Excellent leadership skills with the ability to motivate a highperforming team.
- Strong sense of responsibility and professional presentation.
- Fluent English both written and spoken.
Remote Work :
No
Employment Type :
Fulltime