Safety Service Patroller Supervisor - Virginia Beach

AECOM is seeking an experienced creative and highly talented SSP Supervisor in the Virginia Beach region. This position will be a direct report to the Regional Safety Service Patrol (SSP) Manager with direct communications with frontline staff throughout their area of responsibility.

The responsibilities of the SSP Supervisor include but are not limited to:

• Front line supervisor who manages individual contributors.
• Responsible for the overall quality of staffs work and oversees projects.
• Has project or task level financial accountability.
• Typically supervises a headcount of less than 10 people.
• Coaching mentoring and training development of SSP staff
• Realtime shift management and scheduling for readiness of operation staff and assigned equipment
• Communicate with mid and highlevel staff in realtime incident management status
• Present recurrent staff training needs and materials
• Participation in After Action or other assigned meetings as requested
• Ensure adherence to established policies and procedures
• Maintain uptodate training and certifications
• Other adhoc initiatives as assigned by the Project Management Team

Qualifications :

Minimum Requirements:

• High School / GED Equivalent
• 2 or more years prior experience as Traffic Monitoring Patroller or other related experience
• Be a minimum of 18 years of age
• Must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprintbased Criminal History Records Check (CHRC).   
• Ability to drive using an AECOM provided vehicle patrolling and monitoring a segment of interstate roadway in an assigned region
• Possess a valid Virginia Class D License and a clean driving record in the last 3 years including no suspension of license or single violation that Virginia Motor Vehicle treats as worth 6 demerits.  Employees must also participate in monthly MVR monitoring program and maintain a satisfactory driving record as a condition of employment. 
• Must pass a preemployment drug screen and successfully participate in the programs mandatory random drug screening process. 
• Proven ability to manage tasks in a professional manner
• Demonstrated professional maturity
• Proven ability to manage time and tasks professionally
• Physically able with or without an accommodation to work in outdoor environments with uneven terrain variable outdoor conditions including heat cold moisture dust dryness noise and automotiverelated chemicals (e.g. fuels coolants lubricants etc.); position requires frequent operation of vehicles lifting of less than 25 pounds and work around heavy moving dangerous equipment; often standing/walking repetitive bending & stooping lifting of 2575 pounds working with arms above shoulder level and power gripping/squeezing (hand tools levers etc.); occasional work at heights and work on electrical circuits; rare lifting of greater than 75 pounds and stair climbing.  Position will include wearing associated personal protective equipment.

Preferred Qualifications:

• Five (5) years of driving experience
• Prior Safety Service Patrol Operator experience.
• Knowledge/experience of incident management techniques
• Radio and telecommunications experience
• Possess or be able and willing to obtain CPR certifications
• Basic competency in using computers such as laptops smart pads. 
• Working knowledge of basic automotive repair
• Demonstrate positive customer service attitude both to coworkers (internal customers) and Customers
• Ability to work alternate work schedules and oncall duties at a 24/7/365 operation center; Schedules are dictated by need of operation and stated in advance.  Schedules will vary.
• Able to maintain situational awareness at all times.
• Adherence to all federal state and local laws ordinances regulations and standards related to traffic and motor vehicle operation and safety
• Ability to maintain a courteous and considerate demeanor at all times and constantly strive to provide customer excellence
• Willingness to consistently do their part to contribute and maintain a safe and secure workplace
• Ability to communicate clearly and concisely
• High degree of autonomy in carrying out responsibilities requires a strong sense of judgement and selfmotivation to perform while also working in a team collaborative environment.
• Position is performed outdoors 100% of the time along roadsides in an uncontrolled work environment
• Uniform compliance to ANSI 107 Class 3 standards and safety shoes meeting current ASTM F2413 standards (program provided)
• Must be able to operate with a Safetyfirst mentality while adapting to changing conditions and at times performing multiple tasks. 
• Geographic familiarity with regional freeway system and arterial road

Additional Information :

• This position does not include sponsorship for United States work authorization.
• This position does not include relocation benefits.
• This is NOT a remote position but located on the client site locations.
• Opportunities for overtime hours and pay are also available. 

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status AECOM benefits may include medical dental vision life AD&D disability benefits paid time off leaves of absences voluntary benefits perks wellbeing resources employee assistance program business travel insurance service recognition awards retirement savings plan and employee stock purchase plan.

AECOM is the worlds trusted infrastructure consulting firm delivering professional services throughout the project lifecycle from advisory planning design and engineering to program and construction management. On projects spanning transportation buildings water new energy and the environment our public and privatesector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise a culture of equity diversity and inclusion and a commitment to environmental social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether youre working from an AECOM office remote location or at a client site you will be working in a dynamic environment where your integrity entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace where we invite everyone to bring their whole selves to work using their unique talents backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation benefits and wellbeing programs to meet the diverse needs of our employees and their families. Were the worlds trusted global infrastructure firm and were in this together your growth and success are ours too.

Join us and youll get all the benefits of being a part of a global publicly traded firm access to industryleading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer we believe in each persons potential and well help you reach yours.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Fulltime