As the Global Head of HR Operations you will be responsible for leading our global HR Operations functions which include HR Information Systems Data Analytics & Compliance People Services and Employee Relations. The successful candidate will demonstrate a high level of strategic technical and leadership abilities and enjoy active partnerships with the business and fellow HR practitioners.
The ideal candidate will report to the Chief People Officer and be an excellent team leader with a collaborative consultative and agile work style exceptional communication skills and proficient in HR systems data & analytics and employeefacing operations. We are looking for a professional who thrives in a dynamic fastpaced environment and whose values align with our Company Values: Quality and Service are Paramount Deliver the News Collaboration is in Our DNA Be Passionate in All That You Do and Think Outside the Box. Join us and make a significant impact on our organizations future!
Job Responsibilities
- Develop and implement comprehensive strategy for HR operations that align with the companys objectives and improve overall operational efficiency.
- Lead all aspects of HRIS including optimization of existing tools and development of comprehensive strategy for the future HR Technology Stack.
- Devise a strategy to integrate data from all talent applications into an executive dashboard enabling analytics and reporting for actionable insights.
- Focus on creating positive employee experiences across the full employee lifecycle through the delivery of exceptional people services including onboarding policy management leaves of absence management and offboarding.
- Oversee the employee relations function inducing the development of policies procedures and practices that promote a positive work environment.
- Act as change management champion for systems and processes facilitating and communicating HR process and policy updates and changes.
HRIS:
- Optimize and maintain existing HCM and other bolton talent applications including: ATS compensation planning LMS background check leave management and payroll solutions. Ensure smooth operation of existing tools and an exceptional experience for candidates employees and HR partners. Manage integration of tools with system of record.
- Create a comprehensive plan for the future HR Technology stack taking into consideration functionality compliance technological rigor cost and userexperience requirements. Collaborate with internal stakeholders to conduct an RFP and help select future state HCM. Manage all aspects of project plan to implement selected solution.
- Actively manage vendor relationships contracts and agreements monitor costs and performance.
- Develop the AI in HR strategy to evaluate daytoday work across HR disciplines and determine how AI could drive a more positive productive experience.
Data Analytics and Compliance:
- Implement and oversee data governance to maintain the accuracy integrity and privacy of data in all HR systems in accordance with local employment laws and company policy.
- Oversee people analytics and reporting and create a plan to use source data from all talent applications to create executive HR dashboard. Establish regular cadence of reporting including insight generation.
- Partner with Legal and Compliance and manage all government reporting and compliance requirements including EEOC and OFFCP reports as well as reporting in other jurisdictions.
- Evaluate workforce data identify trends and recommend actions to address key opportunities.
People Services:
- Focus on creating positive employee experiences and process improvements across the full employee lifecycle including employee onboarding offboarding leaves of absence etc.
- Develop and implement standard operationg procedures (SOPs) for HR service delivery and leverage technology to ensure consistency and efficiency.
- Ensure development auditing and maintenance of all HR policies and employee handbooks across all countries and regions.
Employee Relations:
- Oversee employee relations function inducing the development of policies procedures and practices that promote a positive work environment and compliance with local laws and JSH policies and procedures. Train workforce on how to report concerns.
- Provide guidance on employee issues effective performance management conflict resolution and disciplinary actions that are compliant with labor laws and regulations and mitigate risks.
Qualifications :
- A minimum of 15 years of progressive experience in HR technology or HR operations with a focus on HRIS people analytics and global process optimization.
- Proven experience designing and implementing HR technology solutions in a global organization with an eye towards leveraging AI into talent applications.
- Skilled at harmonizing multiple process policy and system integrations resulting from M&As.
- Experience with guiding teams to streamline their workflows establish new global HR processes and identify/implement innovative HR digital solutions.
- Strong detailed and conceptual thinking skills to analyze problems and propose solutions.
- Exceptional leadership project management and teambuilding skills with the ability to balance tactical and strategic responsibilities.
- Demonstrated experience managing employee relations issues and reductionsinforce.
- Experience driving transformational change through peoplerelated technology solutions.
- Ability to communicate and influence effectively with all levels of stakeholders.
- Strong business acumen with the ability to translate HR metrics into business impact.
- Professional services industry preferred.
- Bachelors degree in Human Resources Business Administration Information Technology or related field; Masters degree or MBA preferred.
Physical and Mental Job Qualifications
- Must be comfortable to work in a remote environment
- Must be able to sit for long period of time
- Must be flexible to work outside of the 8:30am 5:30pm business hours if needed
- Must be flexible to travel 10% of the time
Additional Information :
Some of the Benefits We Have Include
J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our teams needs.
- Our flexible work environment allows employees to work remotely when needed
- Flexible Time Off policy
- Medical Dental and Vision Insurance
- 401k Match
- Commuter Benefit
A reasonable estimate of the salary range for this role is $175000 $200000. Any offered salary range is based on a wide array of factors including but not limited to skillset experience training location scope of role management responsibility etc.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
By submitting your application you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection processing use and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.
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EEO and Job Accommodations
We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!
J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law.
If you are an individual with a disability and would like to request for a reasonable accommodation please email and include Applicant Accommodation within the subject line with your request and contact information.
All your information will be kept confidential according to EEO guidelines.
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Remote Work :
Yes
Employment Type :
Fulltime