Customer Service Specialist Vehicles Americas 15-month contract
Customer Service Specialist Vehicles Americas 15-month contract
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Process customer purchase orders and amendments received via email telephone EDI and customer websites.
- Enter manual releases and spot orders including special requirements and maintain customer contacts in ERP.
- Communication negotiation and conflict resolution with internal and external customers.
- Communicate new requirements throughout the organization.
- Receive & review monthly supplier ratings and submit challenges to maintain 100% on time delivery.
- Process customer returns and account adjustments.
- Assist sales staff with information concerning customer accounts.
Qualifications :
- Post Secondary (or equivalent) business skills training
- Administrative and computer skills (Microsoft Office and ERP systems).
- Detail oriented
- Strong communication skills (verbal and written)
- Ability to quickly assist customers and/or urgent customer situations.
- Ability to prioritize and make decisions
- Ability to work independently without supervision
Additional Information :
- This opportunity is being offered as a temporary contract to cover a maternity leave.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
