Corporate Life Operations Specialist

About the Job

• Preparing the renewal billing, follow up on the payment, the settlement of the payment and issuing the commissions

• Ensure that the warning cycle is applied and issue all kind of reminder and warning letters

• Monitor the transactions performed on the system (Addition, deletion, salary adjustment,…etc.)

• Prepare and issue all the required documents related to the renewals and the policies transactions in addition to any other correspondences with the clients through letters and emails

• Communicate with clients, brokers & sales to meet client requests and needs on regular and adequate basis

• Follow up on the payment of the renewals, installment and GR payments and sending delegations to receive the payments

• Interactions with Other Departments:
  1) Technical department: regarding underwriting & claim tasks and communicate decisions to the client
  2) Finance department: to ensure timely issuance and delivery of payments to the client
  3) Legal, compliance and audit departments: to ensure compliance with different company regulations & to facilitate atypical client requests
  4) EB: to ensure maximum client satisfaction & service

• Supporting the Unit Manager and Assistant Manager in projects related to the system enhancement and operational excellence.

Job Requirements

• 1-2 years of experience in corporate business

• University Graduate

• Business Studies is an asset

• Excellent command of English language

• 1-2 years Insurance background