drjobs Receptionist - Full Time

Receptionist - Full Time

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1 Vacancy
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Job Location drjobs

Hayward, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are looking for a Receptionist to join our team.

The receptionist manages all incoming inquiries and lobby traffic.  This is fastpaced customer service position involving ability to multitask and follow directions.  The front desk is responsible for the successful and timely capture entry distribution and documentation of leads.  The receptionist will be responsible for answering incoming calls directing calls to the appropriate individual or department mail distribution flow of correspondence serving as the first point of contact for visitors and/or vendors as well as additional clerical duties.  Front Desk must be able to keep managerlevel communications confidential from other coworkers.

  • Answers high volume of telephone calls using approved script handling objections in a courteous manner according to approved guidelines; logs and enters new inquiries and transfers to the appropriate individuals or representatives division or department.  Takes messages when necessary
  • This is a very customerfocused position with high volume of phone email and inperson visits
  • Fields messages to main line from previous night enters and assigns leads into contact manager and assigns/transfers to appropriate representative
  • Greets and intakes visitors courteously determine their needs and directs them to the appropriate person
  • Assigns prospects in an accurate and timely manner to representatives upon approval of Director of Admissions and/or Campus Director
  • For prospective students distributes collects and processes approved Visitor/Student Profile Sheet enters into contact manager and assigns to appropriate representative
  • Assures that prospective students are met by representatives in a timely fashion
  • Monitors main entry area to ensure that visitors and/or delivery people are not allowed to roam through the premises unescorted
  • Receives sorts and posts all incoming mail from U.S. Post Office courier service.  Receives all outgoing mail daily and sorts for delivery
  • Sends and receives all packages (FedEx UPS etc.)
  • Types a variety of forms letters reports and memos
  • May also assist with other related clerical duties such as photocopying faxing filing etc.
  • Performs other duties as assigned especially to provide support to other Campus Departments in coordination with the Campus Director

Pay: $18 $20 Per hour


Qualifications :

  • Adaptabilitythe individual adapts to changes in the work environment manages competing demands and is able to deal with frequent change delays or unexpected events
  • Dependabilitythe individual is consistently at work and on time follows instructions responds to management direction and solicits feedback to improve performance
  • Safety and securitythe individual actively promotes and personally observes safety and security procedures and uses equipment and materials properly
  • Ability to work well under pressure and in a fastpaced environment with minimal supervision
  • Proficiency in Microsoft Office including Word Excel PowerPoint and Outlook
  • High School Diploma or GED
  • Minimum 1year customer service experience


Additional Information :

We Offer:

  • Medical Dental and Vision starting the 1st of the month following 30 days of employment
  • 2 Weeks starting Vacation per year.  Increasing based on years of service with company
  • 12 paid Holidays and 2 Floating Holiday
  • Company Paid Life Insurance at 1xs your annual salary
  • Leadership development and training for career advancement
  • Tuition assistance and Forgiveness for you and your family up to 100% depending on program


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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