Commercial Co-Ordinator
Commercial Co-Ordinator
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Job Description
We would like to present you with an opportunity for a Commercial CoOrdinator to join our team in Heywood on a full time permanent basis!
Salary: 28000 per annum.
Working hours: MondayFriday 7am3pm.
As a Commercial CoOrdinator you will be responsible for leading the day to day customer relationship with several key accounts out of our Heywood site.
As well as the face to face and calls required various management/ customer reports must be completed with high levels of accuracy these include daily customer dashboards stock loss reporting and lates and fails reporting.
Key Duties of a Commercial CoOrdinator:
- Instill confidence in site and external customer teams with a professional approach to calls reports and relationship building.
- Accurate completion of customer and internal reports daily weekly and monthly.
- Help to evolve and develop customer KPI sets.
- Work closely with the Customer Support Supervisor and site leadership team on the administration of the contract database to ensure all the latest customer characteristics are up to date.
- Support with the administration of the customer claims ensuring that the operations teams review in a timely manner the customers are up to date with the progress of their claims and the General Manager is aware of the claims pipeline.
- Maintenance of customer outbound and inbound forecast and stock holding flagging any variances.
Qualifications :
- Excellent administration skills with a high level of attention to detail.
- Be highly organised possessing a flexible approach with the ability to work in a fast paced environment.
- Strong IT / Excel skills.
- Educated to high standard with strong technical skills.
- Experience of the 3pl world desired but not essential.
- Past experience of customer facing role would be beneficial.
- Strong selfstarter able to identify trends and anomalies and flag appropriately.
- Confident approach to challenge and change.
Additional Information :
As part of our drive to make Great Bear a great place to work we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our people are the driving force behind our success which is why we offer a wide range of benefits which include:
- Annual Leave 28 days inclusive of the bank holidays.
- Pension scheme We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
- Life Assurance x2 your annual salary.
- Wellness Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days 365 days a year.
- Eye Care Vouchers We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
- Reward & Recognition We recognise that employees have gone the extra mile via Employee of the Month and Year special recognition and long service awards.
- Everyday discounts Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!
If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
