Platform Due Diligence Agent
Platform Due Diligence Agent
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Salary Not Disclosed
1 Vacancy
Job Description
Your Mission:
Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hardearned money with the worlds first platform to offer true multicurrency banking. Under KYCs newest Platform Pillar team called Platform Due Diligence your mission is to support Wise due diligence needs for our Customers of Wises Platform Partnership initiative according to Wises internal riskbased approach appetite and policy.
What Youll Actually Do!
You will be a member of Wises Partnerships team to help provide skilled onboarding support to customers of Wise Partners who utilise Wises platform/API services:
Ensuring that we offer an excellent due diligence support and onboarding experience specialised attention for platform endcustomers;
Reviewing CDD/EDD documents as well as communicating alongside various departments to guarantee an optimal speed for transfers;
Identifying gathering data to supporting and escalating product issues (bugs);
Helping to improve existing processes by providing daily feedback to specialists or team lead (onboarding tooling training mentoring);
Working with other Due Diligence teams to expand PDD coverage to all necessary regions;
Having a deep understanding of different platform building blocks verification models customer models country risks and regulatory requirements across multiple geographies;
Performing Due Diligence on existing new and/or potential platform endcustomers based on risk mitigation controls and certain trigger events;
Providing guidance and responses to daily inquiries from peers frontline and management regarding due diligence matters and case analysis when appropriate;
Assessing Risk level of referred profiles that may or may not meet the risk criteria expected from escalations collaborating with appropriate stakeholders;
Keeping up to date with updates and changes in Wises internal riskbased approach to KYC/CDD.
Qualifications :
A Bit About You!
You have 13 years of experience with financial crime KYC/CDD and/or operational processes in a financial space. (Dealing with business accounts is a plus)
You have excellent written and verbal English other languages are a plus.
You have excellent organizational skills attention to detail ability to multitask and selforganized
You have strong knowledge of Wise internal tooling
You are a strong communicator with passion to build and manage crossteam relationships
Youre punctual independent selfstarter with the drive to get things done
You have strong analytical skills to identify risks associated with verification as well as areas of processes in need and is quick to communicate and level up the team on the same.
You are able to synthesize complex requests from multiple parties into tangible deliverables within relevant deadlines.
You understand Wise products and verification models well know how to differentiate customers by use case and to clearly communicate details needs and reasons surrounding customer onboarding status.
Most importantly you understand that having a great working culture is everyones responsibility so you treat everyone with respect.
Additional Information :
If youre ready to take on a challenging and rewarding role apply now and become part of our global team at Wise!
- Reports to: Kyle Van Horn
Benefits:
$28.50 hourly
RSUs in a rapidly growing company
Flexible working model During the first six months youll be in office everyday of the week to become fully immersed in Wises culture and ways of working. After the initial period youll be in office at least 3 days per week.
Wisers can work remotely for 90 days a year. By remote we dont just mean from home but from wherever in the world you choose to
An annual selfdevelopment budget
Medical dental & vision insurance including HSA and FSA options
Companypaid: Life Insurance Short & LongTerm Disability and an EAP program
25 days PTO 15 sick days 11 bank holidays 5 compassionate leave days 3 paid Me days and a paid volunteer day annually
A paid 6week sabbatical leave after four years
18weeks of paid parental leave after a year with us
401k with up to a 4% employer match
BuiltIn Award winner for Best Places to Work and Best Large Places to Work
Click HERE for more info on our benefits (Austin)
Interview Process:
- Application
- Take Home Test
- 60 min Final Interview
- Offer
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
