Principal Product Manager
Principal Product Manager
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Job Description
Youll join our Product team in our Personal Services vertical as a Principal Product Manager the team that builds the software to power speciality care businesses like drycleaners and laundry services. We build the platforms they need to support their customers and keep life moving. Reporting to the VP of Product you will lead the development and execution of innovative business products tailored to our diverse client base. Your strategic leadership will ensure that our products are not only usable but also deliver maximum value across all client segments. Some of the other responsibilities youll have:
- Develop and articulate a clear product vision and strategy that aligns with business objectives and market opportunities. Identify and assess new product opportunities and market trends to maintain a competitive edge.
- Create and maintain a prioritized product roadmap that balances shortterm goals with longterm vision.
- Collaborate with stakeholders to align on product priorities and ensure delivery timelines are met.
- Oversee the entire product lifecycle from concept to launch including ideation development release and continuous improvement.
- Ensure products meet business goals customer needs and quality standards.
- Partner with engineering design data marketing and sales teams to ensure successful product delivery and market fit.
- Act as the primary point of contact for crossfunctional teams facilitating communication and collaboration.
- Conduct market research and gather customer feedback to deeply understand user needs and pain points.
Translate insights into actionable product requirements and features. - Use data and analytics to guide decisionmaking optimize product performance and measure success.
- Monitor key product metrics including user engagement retention revenue and customer satisfaction.
- Communicate product vision strategy and progress to senior leadership and other stakeholders. Manage expectations and provide regular updates on product performance risks and opportunities.
- Develop and manage the product budget including forecasting and financial analysis. Ensure that product decisions are aligned with overall business financial goals and profitability.
- Provide mentorship and guidance to junior product managers fostering their growth and development. Build a highperforming product team by promoting best practices and a culture of continuous improvement.
The average base salary pay range for this position is $160000 to $180000. May be eligible for a discretionary bonus.
Qualifications :
What would make me a good candidate
- At least 58 years of product management experience with a SaaS company preferred.
- Experience with complex largescale products often requires more years in the field.
- Familiarity with the Personal Services and drycleaning/laundry industry can shorten the time needed if the person has deep domain expertise ideal but not required
- Time spent in leadership positions or mentoring of product team members overseeing multiple products is crucial.
- Exposure to different types of products markets and business environments can accelerate readiness for a senior role.
- Proven experience working in Scrum methodology and ability to write concise and useful requirements documentation and user stories
- Knowledge and product experience in web and mobile applications.
- Critical thinking problemsolving and analytical skills
- Knowledge of open source software design and development practices
- Ideally youve worked on innovative or disruptive products and have an appetite for challenging the status quo.
- Ability to work in a team where you manage your own time and priorities
- Must be organized and feel comfortable prioritizing the roadmap and defending the prioritization to stakeholders
- Motivated by a fastevolving environment where you will have to constantly adapt no two days are the same!
- Must have great communication skills to share the vision of the product with customers and internal stakeholders
- Youre a true team player who knows that we all have to sometimes roll up our sleeves and do whatever is needed to make our customers successful
- You align with our four core values and youre simply a good human
Additional Information :
Values and Life at Xplor
Our four core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:
- Make life simple
- Build for people
- Move with purpose
- Create lasting communities.
If these values sound like you and describe people you want to work with you will thrive at Xplor.
As an Xplorer you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.
Some of our perks and benefits are:
- 12 weeks Gender Neutral Paid Parental Leave for primary and secondary carer
- #GiveBackDays/Commitment to social impact 3 extra days off to volunteer and give back to your local community
- Unlimited access to LinkedIn Learning plus regular career and growth conversations with your leader as part of Xplor GPS
- Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council Global Mentorship Program
- Access to free mental health support
- Flexible working arrangements
Ready to apply
To start your application please submit your resume and we will be in touch as soon as we can. Please include the word RocketManager at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.
More about us
Were the first global platform combining SaaS with embedded payments and tools to help businesses grow and succeed. We offer software solutions in fastgrowing everyday life verticals: Education Fitness & Wellbeing Field Services and Personal Services and a global cloudbased payments processing platform. Xplor Technologies serves over 106000 customers that processed over $37 billion in payments operating across 20 markets in 2023.
Good to know
To be considered for employment you must be legally authorized to work in the location (country) youre applying for. Xplor does not sponsor visas either at the time of hire or at any later time.
We kindly ask you to apply through our careers portal or external job boards only. Please dont send your application via email.
To learn more about us and our products please visit ;
We also invite you to check out our Candidate FAQs for more information about our recruitment process
EEO and Artificial Intelligence
Please note that we do not exclusively rely on artificial intelligence (AI) when making hiring promotion or any other employment decisions. We dont have any AI tools in place that are capable of making these kinds of hiring decisions for us.
Xplor is proud to be an Equal Employment Opportunity employer. Were dedicated to attracting retaining and developing our people regardless of gender identity ethnicity sexual orientation disability veteran status and age. Applications are encouraged from all sectors of the community. All Information will be kept confidential according to EEO guidelines.
Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment Xplor will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact us via
We are a 2024 Circle Back Initiative Employer we commit to respond to every applicant.
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Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
