VP GTM Infrastructure and Automation
VP GTM Infrastructure and Automation
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1 Vacancy
Job Description
As we pursue our goal of being the defining enterprise software company of the 21st century gotomarket operations play a crucial role in defining the processes and technology we must use to scale to $20B. We are looking for an executionoriented operational thought leader that will shape our endtoend gotomarket infrastructure to serve the business with efficient systems as processes as well as identify and act upon simplification opportunities and performance improvement strategies and tactics to materially impact our results.
This role will work across Operations Digital Technology Learning and Development and Product leadership to shape our gotomarket technology process and practice roadmap as informed by best practices leading solutions/practices available in the marketplace as well as our current operating environment. This leader will be responsible for developing and executing a comprehensive multiyear roadmap with the Commercial and Customer organization as well as the Product and Digital Technology teams.
The VP GTM Infrastructure and Automation position reporting to the SVP Global Strategy Planning & Operations comes with the opportunity to play a pivotal role in transforming the business to drive lasting impact for the organization. The ideal candidate is a proven relationship builder versatile and an intellectually curious individual who can develop trust with key leaders and stakeholders across the organizations to epitomize elite execution. The VP GTM Infrastructure and Automation will be expected to demonstrate problemsolving skills be proactive and assist in ensuring the focus is on the highest priorities. This role will handle several principal duties all focused on building operational excellence at global scale and delivering a worldclass process tools and technology experience for the commercial teams. Therefore the candidate must be able to combine strong execution and extensive domain experience/expertise with organizational savvy to drive action and results.
What you get to do in this role:
Own the global endtoend gotomarket process technology and tools roadmap. Define processes and solutions to enable consistency while supporting regional differences. Lead organize and manage executivelevel projects to explore and implement changes across the business in conjunction with functional leaders.
- Plan the future. Define strategize plan drive and oversee the gotomarket infrastructure evolution required across the entire commercial organization.
- Drive the roadmap. Drive building the operational infrastructure roadmap across the endtoend customer engagement process leveraging an industryleading gotomarket tech stack. Embed simplification into operational processes and talent.
- Become a trusted advisor. Partner with senior business leaders on their strategic roadmap understand their operational processes and identify simplification opportunities to create endtoend solutions to scale business operations and ensure compliance.
- Be proactive. Identify and recommend creative ideas to radically simplify our gotomarket operations.
- Drive results. Own a portfolio of projects and lead projects to achieve desired goals and benefits aligned to planned timelines and budgets.
- Own the gotomarket process and technology portfolio lead endtoend responsibilities and possibly manage 3rd party commercial bestofbreed solutions and the vendor relationships as well as successful adoption of custom solutions on the ServiceNow platform.
- Stay updated with the latest industry trends and technologies in Sales and Account Management participate in evaluating new tools and techniques and propose innovative solutions to enhance operational systems processes and governance practices.
- Provide leadership and establish a culture that continuously strives towards best practice and operational excellence.
- Be a thoughtleader and influencer. Influence and coach a direct team as well as key stakeholders across the organization.
- Be a thoughtful steward of our values we evolve out culture for as a company
Qualifications :
To be successful in this role you have:
- Bachelors or equivalent experience
- Experience driving and guiding endtoend process and technology transformation in a SaaS company.
- Combined 10 years of experience in the following areas: Sales operations Gotomarket process definition and execution Business model design and implementation Gotomarket automation
- Combines solid technical skills with business solution pragmatism. Is pragmatic practical and executionoriented.
- Has experience delivering critical products and missioncritical services in a leadership role in Business Operations. Has a proven record of overcoming crises and leading teams through difficult situations.
- Excellent verbal and written communication skills and an engaging personality. A proven ability to effectively interface with a diverse range of roles at all levels.
- Strong leadership skills. Able to influence guide and convince. Has a history of having been a change agent. who people follow and admire.
- Ability to manage change and ambiguity with an actionorientation/drive must thrive in a dynamic environment.
- High energy strong work ethic disciplined execution skills willingness to do whatever it takes to deliver results.
Behaviors
- Curious
- Resultsoriented
- Bridgebuilder
- Ability to influences at multiple levels
- Resilient
- Highly observant
- Ability to operate in ambiguity
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
For positions in this location we offer a base pay of $223300 $379700 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
