Systems Engineer VirtualizationJunior Level

The Associate Systems Engineer is an individual contributor responsible for applying skills and knowledge to perform specified support functions. As part of the team will be responsible for supporting critical applications and ensure the stability of the applications by performing proactive maintenance activities engage in automation activities do root cause analysis and remediation. Knowledge of production support processes such as incident/change/problem management call triaging and escalation procedures.

Essential Job Functions and Responsibilities: 

Installation configuration maintenance and troubleshooting of Windowsand CORE servers and related SOE software packages
Windows Core administration command line remote administration scripting critical for large deployments and consistent configuration
ESXi vSphere systems administration and support including vMotion HA DRS vCenter Operations Manager vCenter Service Manager vCenter Configuration Manager Site Recovery Manager
Microsoft HyperV systems administration at the hypervisor level as well as virtual server high available configuration mitigating troubleshooting services rapid return to service in the event of an outage
Scripting automation and SelfService related experience necessary
Security Remediation process (vulnerability assessment and patch management)
Administration of Microsoft System Center Configuration Manager (SCCM) for software updates & patches deployment
Identify automation/innovation opportunities in BAU environment and create tools/scripts to automate and schedule routine administration tasks
Need some basic understanding of SDS SAN and NAS storage environment
Basic support of hard component platforms (HPE C7000 & DELL CMC chassis enclosures)
Manage and support at least 2 of the following thirdparty monitoring and automation tools: Netcool Splunk BMC Patrol Opnet BMC Blade logic BMC BAO. Ansible
BAU operational support of Wintel infrastructure with sound knowledge of ITIL v4 processes such as Incident Change Problem and Release Management
Work with other Disciplines to develop Infrastructure Building Blocks based Reference Architectures and standards that can be offered as services to our customers
This position requires a dynamic hardworking and ambitious individual with excellent oral and written communication skills
Candidates will possess interpersonal skills and have experience working in Medium to Large enterprise operational environments
Assist in change management processes
Improve the efficiency and help standardize current processes
Respond to and resolve incident and problem tickets
Document and thoroughly understand the application architecture system configuration across platforms and interface with various systems and use this knowledge effectively to resolve issues
Work closely with customer support team to communicate the root cause of the outage duration and recommendations or steps to resolve issues
Participate in Service Improvement Meetings after an application outage
Respond to general inquiries
Document the incident in the tracking tool
Vendor contact for routine documented incidents as well as operational problems
Provide assistance as required in analyzing the trends and suggesting longterm and shortterm improvements.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications :

Basic Qualifications
Bachelors degree OR 3 years of relevant work experience

Preferred Qualifications
2 or more years of work experience.
Must have of Windows HyperV VMware Systems Administration
experience in relevant technologies.
Bachelors degree in computer science engineering or related field is preferred
Virtualization Administration: VMware ESX and Microsoft HyperV
Server system: HPE DELL
Experience in administering medium to large scale virtualized environment
utilizing VMware and HyperV
Strong understanding of networking concepts like TCPIP DNS and DHCP
Familiarity with Scale IO (SDS) SAN and NAS storage in Windows and ESXi
Server environment
Exposure in Shared infrastructures hardware (HPE and DELL Enclosures)
Basic understanding of ITIL v4 processes such as Incident Change Problem
and Release Management
Able to multitask to meet goal of low MTTR (mean time to repair)
Excellent communication skills with ability to interact with management and
technical subject matter experts.
Strength in scripting against Windows VMWare PowerShell Python Perl and
Power CLI. BAO and Ansible automation experience are highly recommended.
Operating Systems Administrations Skill: Windows2022 and
CORE
Monitoring Tuning Troubleshooting and root cause analysis
Maintains expertise across multiple infrastructure domains.
Strong organization and analysis skills
Strong focus on quality and customer service
Must be able to multitask and prioritize work.
Strong analytical and practical problemsolving skills

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 510% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 79900.00 to 113000.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Fulltime