We are working closely alongside a Local Authority in Nottingham to assist with the appointment of a Lettings Assistant on a 1month contract highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: 15.18 19.29 per hour
Responsibilities:
- Prepare advertisements for and advertise void properties appropriate to each tenure type to facilitate lettings minimising relet times to give our customers their next home and build sustainable communities.
- Support Letting team colleagues in ensuring void times are managed within the agreed NCHA annual targets for all relets
- Support allocations and lettings processes by responding to customer enquiries preparing sign up packs and agreeing incentives to be applied on hard to let properties.
- Process the termination of tenancies promptly and progress the return of keys to NCHA.
- Ensure all systems and records are updated and maintained on an accurate and timely basis; producing associated reports on the allocations and void service as and when required.
Qualifications:
- Knowledge of current social housing issues.
- Qualified to Charted Institute of Housing Level 2 or relevant equivalent qualification or be committed to undertaking ongoing professional development commensurate with the role.
Experience:
- Experience of working in social housing or a lettings environment
Experience of delivering successful customer focused services - Ability to communicate effectively with internal and external customers by demonstrating tact diplomacy sensitivity and customer care.
- Ability to solve problems fairly and logically
- Demonstrable high level of numeracy IT and literacy skills
Please note:
- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though opening assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
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